Fahima Begum

Managed preliminary healthcare services for external patients.

• Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
• Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
• Developed strong relationships with patients, fostering trust and loyalty to the clinic.
• Created and implemented policies to improve operational efficiency and patient care quality.
• Hired, trained and supervised employees to maintain team of high performers.
• Improved patient satisfaction through effective communication and compassionate care.