Fabiola Auguste
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Knowledge Manager Consultant
Vertuo Conseil - Worldline
06.2023 - 12.2023
- Optimized search functionality within internal databases, enabling faster access to relevant information for users.
- Established a culture of continuous learning through regular workshops, seminars, and webinars focused on industry trends and best practices.
- Assisted project managers in capturing and retaining valuable project-related knowledge for future reference and reuse.
- Developed comprehensive training materials for new hires, improving onboarding efficiency and reducing ramp-up time.
- Reduced information overload for employees by curating targeted content based on individual needs and preferences.
- Improved knowledge management processes by identifying gaps and implementing effective solutions.
Change Consultant
Headmind Partners - Korian
10.2021 - 01.2023
- Evaluated staff performance and provided coaching to address inefficiencies.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
Digital Project Manager
Siel Bleu
02.2021 - 08.2021
- Project management
- Participation in needs definition workshops with future users
- Implementation of the deployment strategy
- Monitoring developments and exchanges with the subcontractor
- Tests and support of the team in the recipe (JIRA environment)
- Support for change
- Training of future users and support for change Implementation of the training strategy
- Help with getting started with digital tools Demonstration sessions
Education
Master of Science - Innovation
LEA
Evry09.2021
Bachelor of Science - Applied Languages
Université Paris X
Nanterre03.2018
Skills
- Continuous Improvement
- Adaptability and Flexibility
- Excellent Communication
- Fluent in English
- Problem-solving aptitude
- Information Management
- Organizational Skills
Languages
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Knowledge Manager Consultant
Vertuo Conseil - Worldline
06.2023 - 12.2023
Change Consultant
Headmind Partners - Korian
10.2021 - 01.2023
Digital Project Manager
Siel Bleu
02.2021 - 08.2021
Master of Science - Innovation
LEA
Bachelor of Science - Applied Languages
Université Paris X
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