Fabien Delattre
Customer Support
Douvrin
Overview
8
8
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Sales Administrator
SFR - Intelcia
02.2021 - 07.2022
Technical Support Representative
Ubisoft - Majorel
02.2020 - 02.2021
Customer Service Agent, Belgian and Swiss Market
Voyage Privé - Teleperformance
02.2019 - 02.2020
Administrative Agent
GRDF
10.2016 - 03.2018
Tools Salesman
Brico dépôt
06.2015 - 03.2016
Delivery Driver
Exapak
10.2014 - 03.2015
Education
Bachelor of Arts - Literary Bachelor
Lycée Auguste Béhal
Lens, France 04.2009 - 04.2010
Skills
Sense of relationship
Empathetic
Analytical ability
Problem-Solving
Customer Service
Language
Creativity
Sales
SUMMARY
I am a dynamic professional with a proven track record in providing customer services in a variety of work environments. I am a native French speaker with an advanced level of English (both written and spoken). I would like to use my customer service experience and language skills in order to build trusting relationships with customers and ensure their satisfaction.
Hobbies
- Reading
- Computing (Software, Video gaming)
- Sports (Hiking, Workout)
- Traveling
Timeline
Sales Administrator
SFR - Intelcia
02.2021 - 07.2022
Technical Support Representative
Ubisoft - Majorel
02.2020 - 02.2021
Customer Service Agent, Belgian and Swiss Market
Voyage Privé - Teleperformance
02.2019 - 02.2020
Administrative Agent
GRDF
10.2016 - 03.2018
Tools Salesman
Brico dépôt
06.2015 - 03.2016
Delivery Driver
Exapak
10.2014 - 03.2015
Bachelor of Arts - Literary Bachelor
Lycée Auguste Béhal
04.2009 - 04.2010