

Customer Service and Sales professional with 5 years of experience delivering high-quality customer service and supporting commercial operations. Strong knowledge of sales techniques, customer needs assessment, and effective communication, with the ability to provide appropriate solutions while following company procedures and standards. Proven ability to contribute to the improvement of sales processes, customer satisfaction, and overall business performance. Highly organised, reliable, and adaptable, with excellent interpersonal skills and the ability to build strong, trusting relationships with customers and colleagues. Comfortable working with diverse teams and in fast-paced environments while maintaining a professional and positive attitude.