Erwin Valentin
Toulouse
Summary
Skilled Agency Manager with strong background in team leadership, strategic planning and business development. Showcased abilities to lead diverse teams towards achieving business goals while ensuring client satisfaction. Strengths lie in project management, staff training and development, and forging long-term relationships with clients. Previous roles have resulted in improved operational efficiency, increased revenue streams and enhanced team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Agency Manager
PROMAN Aucamville
Toulouse
09.2023 - 05.2024
- Managed staff of 4 employees by providing direction, training and feedback.
- Evaluated current processes and identified areas for improvement in order to increase efficiency.
Training Manager
KFC Toulouse Wilson
Toulouse
10.2021 - 05.2023
- Identified areas of improvement in existing training methods and procedures.
- Provided coaching and mentorship programs for staff members.
- Created post-training evaluation surveys to measure performance improvement.
- Advised management on best practices related to employee education initiatives.
Artistic Director
Le 1337
Agen
09.2020 - 09.2021
- Collaborated with producers to ensure successful outcomes of projects.
- Resolved conflicts among creative personnel when necessary in order to keep projects running smoothly.
- Served as a liaison between board members, staff members, volunteers and community partners.
- Conducted research on potential artists and performances.
- Organized events such as fundraisers to secure resources for future projects.
Regional Manager
Ligue de l'Enseignement Nouvelle Aquitaine
Bordeaux
09.2019 - 08.2020
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Created and maintained relationships with key customers in the region.
- Developed annual budgets for each district within the region.
Communications Manager
Abri 111
Agen
09.2019 - 08.2020
- Ensured compliance with applicable laws governing advertising and promotion activities.
- Provided guidance on branding standards for internal teams to ensure consistency across all platforms.
- Coordinated activities between marketing team members to ensure timely completion of projects within budget constraints.
- Prepared briefing documents for executives prior to speaking engagements or interviews with the media.
- Proofread all outgoing materials before publication or distribution.
- Managed social media accounts to engage with target audiences and promote brand visibility.
- Created content for various media including press releases, website copy, newsletters, brochures, and email campaigns.
- Edited written materials from other departments for accuracy, clarity, grammar, punctuation, style, tone.
Regional Manager
AiDES Lot-et-Garonne
Agen
05.2017 - 08.2019
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Created and maintained relationships with key customers in the region.
Local Manager
ESN Pau-Bayonne
Pau
01.2014 - 04.2017
- Scheduled shift rotations for all staff members based on business needs.
- Reviewed daily financial reports to analyze store performance and profitability.
- Ensured compliance with health and safety regulations within the workplace.
- Created operational policies and procedures for staff members to follow.
- Managed the recruitment, training, and development of new employees.
- Maintained a high level of professionalism at all times when interacting with customers.
Education
MBA - Business Management
ENACO
Roubaix10-2024
Master of Science - Sociology And Anthropology
UPPA
Pau08-2017
Skills
- Operations Management
- Marketing Management
- Staff Development
- Relationship Building
- Budgets
- Sales Growth
- Staff Training
- Program Administration
Affiliations
- Canoe
- Theater performance
- Ice Hockey
- Drawing and Designing
Accomplishments
- Creation of a regional citizenship festival
Certification
- C2I (Computer and Internet Certificate)
- Counseling
Languages
French
First Language
Spanish
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Agency Manager
PROMAN Aucamville
09.2023 - 05.2024
Training Manager
KFC Toulouse Wilson
10.2021 - 05.2023
Artistic Director
Le 1337
09.2020 - 09.2021
Regional Manager
Ligue de l'Enseignement Nouvelle Aquitaine
09.2019 - 08.2020
Communications Manager
Abri 111
09.2019 - 08.2020
Regional Manager
AiDES Lot-et-Garonne
05.2017 - 08.2019
Local Manager
ESN Pau-Bayonne
01.2014 - 04.2017
MBA - Business Management
ENACO
Master of Science - Sociology And Anthropology
UPPA
- C2I (Computer and Internet Certificate)
- Counseling
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