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Emma Lankry
Audiologist
Summary
I'm highly skilled in developing training manuals and protocols to increase new hire retention.
I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Sales Trainer
IDEAL AUDITION
01.2024 - Current
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
- Managed recruitment, training and development for highly effective sales team.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
Audiologist
IDEAL AUDITION
09.2021 - 12.2023
- Measured hearing acuity and identified type and degree of hearing loss for patients by performing pure tone audiometry, speech audiometry and immittance audiometry testing.
- Took ear impressions and molds, ordered instruments, and fitted devices, making adjustments for comfort and optimal functionality.
- Collaborated with primary care physicians and otolaryngologists to initiate mutually beneficial referral programs.
- Recommended and fitted assistive listening devices and protection devices to improve hearing.
Insurance Broker
APRIL
01.2019 - 06.2019
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
Medical Secretary
Dental Clinic
05.2018 - 10.2018
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Waitress Trainer
Indiana Café
05.2016 - 09.2016
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Conducted monthly meetings with servers to review procedures and improve service.
- Developed and executed performance management programs to increase employee engagement and productivity.
Education
State Diploma - Senior Audiology Technician
European University of Madrid
Spain 04.2001 -
Baccalaureate Studies - Economic And Social Science
Lycee Fénelon
Paris 04.2001 -
Skills
Employee Onboarding
HR Collaboration
Training Program Creation
Sales Team Recruitment
Software
Excel
Interests
Travel
Music
Adventure
Sport
Timeline
Sales Trainer
IDEAL AUDITION
01.2024 - Current
Audiologist
IDEAL AUDITION
09.2021 - 12.2023
Insurance Broker
APRIL
01.2019 - 06.2019
Medical Secretary
Dental Clinic
05.2018 - 10.2018
Waitress Trainer
Indiana Café
05.2016 - 09.2016
State Diploma - Senior Audiology Technician
European University of Madrid
04.2001 -
Baccalaureate Studies - Economic And Social Science
Lycee Fénelon
04.2001 -