Emma Bozzetto
Poitiers
Summary
Experienced professional with an international background in communication, hospitality, and customer service, now specializing in French language tutoring. Skilled in creating engaging, student-centered lessons that build confidence in speaking, writing, listening, and reading. Highly adaptable and organized, with excellent communication skills, cultural awareness, and a genuine passion for helping learners achieve fluency. Dedicated to delivering personalized, motivating, and results-oriented instruction for students of all levels.
Overview
4
4
years of professional experience
Work History
French Tutor
Self Employed
Poitiers
09.2025 - Current
- Developed customized lesson plans tailored to individual student needs and learning styles.
- Facilitated engaging conversation practice sessions to enhance verbal proficiency in French.
- Assessed student progress through regular evaluations and provided constructive feedback for improvement.
- Implemented interactive teaching methods, incorporating multimedia resources to enrich learning experiences.
- Assisted with French homework by practicing assigned exercises and checking translation work.
Cabin Crew
Ryanair
Frankfurt
04.2024 - 02.2025
- Ensured passenger safety and comfort while delivering exceptional customer service.
- Completed Ryanair Inflight Sales Training, developing upselling and communication skills.
- Managed onboard sales and passenger inquiries, resolving issues efficiently.
- Coordinated with crew and ground staff to streamline flight operations.
- Assisted passengers with special needs, demonstrating empathy and problem-solving abilities.
Ride operator
Disneyland Paris
Paris
02.2022 - 09.2023
- Operated attractions safely while ensuring a positive guest experience.
- Delivered high-level customer service and resolved visitor inquiries.
- Collaborated with team members to maintain operational and safety standards.
- Supported event organization and guest engagement initiatives.
- Used digital tools to track operations and communicate with team members.
Education
High school diploma - undefined
Lycée Camille Guerin
Poitiers07.2020
Skills
- Strong cultural awareness and sensitivity when working with diverse students
- Clear and patient verbal instruction in both French and English
- Professional presentation and ability to build trust and rapport quickly
- Adaptability to different learning styles and student needs
- Exceptional organization and time management for lesson planning and scheduling
- Problem-solving and conflict resolution skills in high-pressure environments
- Empathetic and supportive teaching approach focused on student confidence
Languages
French
English
Spanish
Timeline
French Tutor
Self Employed
09.2025 - Current
Cabin Crew
Ryanair
04.2024 - 02.2025
Ride operator
Disneyland Paris
02.2022 - 09.2023
High school diploma - undefined
Lycée Camille Guerin