Emily Mcginness
Oban
Summary
Bilingual (Native French and English Speaker) good at quickly establishing a strong rapport with guests and creating a welcoming atmosphere. Charismatic and adaptable hard-working team player who copes well in stressful situations with a calm demeanour. Looking for a steward position that will build on my hospitality experience, and stand me in good stead for further roles of increasing responsibility, yet allowing me to combine my work ambitions with my passion for travel and adventure.
Overview
4
4
years of professional experience
Work History
Waitress/Bar Staff Member
William Rocks
Oban
03.2024 - Current
I am currently working full time at the Tigh an Truish, (Isle of Seil) 5 star inn and 2 AA Rosette restaurant to focus my hospitality experience towards the luxury end of the market.
My role is predominantly front of house ensuring customers have an exceptional visit to the restaurant.
Retail Shop Manager
Ladbrokes
Oban
10.2023 - 03.2024
I took this position having moved back to Oban. Whilst not in my preferred industry this role taught me the skills required to deal with difficult situations and customers and the value in staying calm and professional in those situations.
Waitress
Dawn Singleton
Oban
08.2020 - 09.2023
Seasonal role during the summer holidays.
Education
STCW -
Stream Marine Training
Glasgow08-2023
Powerboat Level 2 -
Seagrass Marine Training
Oban08-2023
High School Diploma -
Oban High School
Oban08-2019
Skills
- Guest Relations Management
- Food allergy awareness
- Dining customer service
- Fine Dining
- Reservation Management
- Greeting guests
- Handling Complaints
- Positive and professional
- Upselling
Affiliations
Music festivals, cycling, art exhibitions
References
References available upon request.
Timeline
Waitress/Bar Staff Member
William Rocks
03.2024 - Current
Retail Shop Manager
Ladbrokes
10.2023 - 03.2024
Waitress
Dawn Singleton
08.2020 - 09.2023
STCW -
Stream Marine Training
Powerboat Level 2 -
Seagrass Marine Training
High School Diploma -
Oban High School
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