EL Mufti Sofia
Allonnes,Sarthe
Summary
Seeking new professional challenges in the tourism sector, more specifically as a receptionist, my professional experience has led me to master all daily tasks in the administrative, hospitality, and teaching fields. Managing priorities has allowed me to satisfy an international clientele through a strong sense of service, particularly through my mastery of foreign languages. My main strengths include strong organizational skills, listening, and good interpersonal skills, as well as the ability to handle any situation that may arise with professionalism and efficiency. I hope to enrich myself with new experiences and achieve even more ambitious goals by joining a field as a receptionist, within a new culture and with a new clientele.
Overview
7
7
years of professional experience
Work History
Administrative Employee - Libyan Consulate
.
Paris, Île-de-France
02.2024 - 08.2025
- Quick and efficient execution of assigned tasks.
- Routine administrative management: document processing.
- Performance of various tasks: Handling phone calls, messages, call transfers, mail management, and email processing.
Arabic Teacher - School - Libyan Consulate
.
Paris, Île-de-France
09.2023 - 07.2024
- Pedagogical monitoring, management of mutual respect and discipline.
- Animation learning methods.
- Planning and facilitating lessons according to educational objectives and materials.
- Supervision of work, student and individual support.
Arabic Teacher - Voix du Leadership Association
.
Le Mans, Sarthe
09.2018 - 07.2022
- Student and individual instructional support.
- Behavior management, participation in working groups.
- Use of fun learning methods and teaching materials.
- Lesson planning, skills and knowledge assessment.
Hotel Receptionist - Campanile Hotel
.
Le Mans, Sarthe
05.2021 - 02.2022
- Payment processing / Invoicing / Cash register closing.
- International customer service at the 24h du Mans: Customer service, excellent service, information, and services offered.
- Handling reservations by phone and email.
- Checking in and out.
- Prompt handling of complaints or specific requests.
Hotel Receptionist - Novotel Hotel
.
Le Mans, Sarthe
06.2020 - 10.2021
- Managing checkouts, collecting guest payments, and invoicing.
- Welcoming an international clientele at the 24 Hours of Le Mans, providing information on hotel operations and services offered.
- Assisting guests upon arrival and departure at the reception desk.
Education
Bachelor of Arts - LCCER English specializing in Intercultural Relations
University of Lorraine
Nancy, Meurthe et Moselle 10/2022 -
Bachelor of Arts - LLCER Arabic specializing in International Relations
University of Lorraine
Nancy, Meurthe et Moselle 10/2020 - 05/2022
Skills
- Sense of service
- Polite client care
- Positive outlook
- Responsiveness, Dynamism
- Creativity
- Rigor
- Proficiency in Accor and Opera Software / Microsoft Office
- Attentive to customers
- Punctuality
- Calm under pressure
- Communication skills
- Resourcefulness
- Organisational efficiency
Languages
French
Native
Arabic
Native
English
Fluent
Affiliations
- Passion for foreign cultures
- Art
- Travel
- Music
- Books reader
- Cooking
Timeline
Administrative Employee - Libyan Consulate
.
02.2024 - 08.2025
Arabic Teacher - School - Libyan Consulate
.
09.2023 - 07.2024
Hotel Receptionist - Campanile Hotel
.
05.2021 - 02.2022
Hotel Receptionist - Novotel Hotel
.
06.2020 - 10.2021
Arabic Teacher - Voix du Leadership Association
.
09.2018 - 07.2022
Bachelor of Arts - LCCER English specializing in Intercultural Relations
University of Lorraine
10/2022 -
Bachelor of Arts - LLCER Arabic specializing in International Relations
University of Lorraine
10/2020 - 05/2022
Similar Profiles
OSAMA BANI BAKEROSAMA BANI BAKER
Barber at .Barber at .
Bryce F. CarterBryce F. Carter
Freelance Software Developer at .Freelance Software Developer at .
Diana MenaDiana Mena
Private Caregiver at .Private Caregiver at .