Elise Barr
Birmingham
Summary
Friendly and approachable with strong organisational skills and proficiency in managing administrative tasks. Excellent communication and interpersonal abilities, combined with knack for problem-solving and multitasking. Ready to contribute to welcoming and efficient environment in any role.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Receptionist in GP surgery
Midlands medical partnership
Erdington, Birmingham, West Midlands
06.2023 - Current
- Maintained high standards of privacy whilst handling sensitive information.
- Maintained a clean and organised reception area for better work environment.
- Handled incoming calls, ensuring prompt response to enquiries.
- Updated electronic health records regularly, guaranteeing data accuracy.
- Handling administrative tasks and supporting staff as needed.
- Supported needs of patients from diverse backgrounds and helped each person access medical services.
- Communicated results to patients following instructions from medical professionals.
- Prioritised tasks during peak times ensuring smooth operation.
- Ensured timely referral of patients by maintaining close coordination with specialists.
- Provided courteous service by greeting and attending to patients' needs.
- Managed patient records to ensure accuracy and confidentiality.
- Assisted in the training of new staff members, contributing to team growth.
- Responded calmly and compassionately in emergency situations.
Bar team member
The kingstanding inn
Kingstanding, Birmingham
02.2020 - 06.2023
- Enhanced customer satisfaction with prompt and courteous service.
- Developed rapport with guests by providing friendly and engaging conversation during their visits.
- Ensured adherence to licensing regulations and legal requirements whilst serving alcohol.
- Supported colleagues during peak hours reducing waiting time for customers.
- Checked identification before serving alcohol, adhering strictly to local laws regarding alcoholic beverage sales.
- Dealt with customer complaints promptly contributing towards reputation for excellent customer service.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Refused drinks service to guests without appropriate proof of age.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
Education
GCSEs -
Great Barr School
Birmingham /2014 - /2019
Skills
- Confidentiality management
- Multitasking efficiency
- Receptionist skills
- Basic first aid training
- Complaint handling
- Patient care
- Office administration
- Customer service experience
- Administrative support
- Verbal and written Communication
Languages
English
Fluent
Certification
First Aid Training - updated 2025
Customer Services - 2021
Affiliations
Enjoy travelling, Music and cooking.
References
References available upon request.
Timeline
Receptionist in GP surgery
Midlands medical partnership
06.2023 - Current
Bar team member
The kingstanding inn
02.2020 - 06.2023
GCSEs -
Great Barr School
/2014 - /2019
Similar Profiles
Ruby LoweRuby Lowe
Community staff nurse at Midlands Partnership NHS Foundation TrustCommunity staff nurse at Midlands Partnership NHS Foundation Trust
Rhiann McDonaldRhiann McDonald
Senior Crisis home treatment mental health nurse at Midlands partnership foundation trustSenior Crisis home treatment mental health nurse at Midlands partnership foundation trust
Donna SteeleDonna Steele
Occupational therapist at Midlands Partnership NHS Foundation TrustOccupational therapist at Midlands Partnership NHS Foundation Trust
Jordan WRIGHTJordan WRIGHT
Theatre Assistant at NHS-BirminghamTheatre Assistant at NHS-Birmingham
Robert RoseRobert Rose
Class A Commercial Driver, Equipment Provider at Elmore County Public WorksClass A Commercial Driver, Equipment Provider at Elmore County Public Works