Ednie Gonzales Malana
Beausoleil
Summary
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Overview
19
19
years of professional experience
Work History
Ria travel and tours operator
Ria travel and tours
Beausoleil, France
06.2025 - Current
- Attending staff for sending and receiving money worldwide
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Salesperson
Robinson Shopping mall
Singapore
06.2019 - 04.2021
- Promotes means wear
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Developed and maintained relationships with vendors and suppliers.
Management Team/ Team Leader
PIKO Tutorial Services
Makati City
10.2012 - 11.2016
- Doing reports regarding operation and teachers skill to the HR management
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Frequently inspected production area to verify proper equipment operation.
Online English Teacher (Home based)
LOE Vandi services
Makati City
08.2006 - 09.2012
- Teach English online to Korean/Japanese students with no age limit
- Reporting error that encountered if needed
- Delivered lectures that effectively
- communicated complex topics related to ESL instruction.
- Integrated current events into lessons to keep students engaged in the material.
Education
Bachelor of Science - Business Administration, Marketing Management
03.2017
DHRS - Hotel and Restaurant Services
04.2014
English Course -
05.2006
Vocational course - Caregiver
02.2005
Bachelor of Science in - Tourism
01.2002
High School -
01.1999
Skills
- Microsoft Office programs (Word, Excel, PowerPoint
- Employee training
- Management
- Conflict resolution
- Performance reporting
- Operational efficiency
- Effective communication
- Customer relations
- Marketing promotions
- Sales support
Training And Seminars Attended
- Sales Presentation, 03/12/16, Our Lady of the Pillar College- Cauayan, Cauayan City, Isabela
- Exelt 2016 (Executive Leadership Training and Seminar), 01/16/16, Our Lady of the Pillar College- Cauayan, Cauayan City, Isabela
- Product Expo 2015, 09/25/15, Our Lady of the Pillar College- Cauayan, Cauayan City, Isabela
- Salesmanship Seminar, 09/05/15, Cauayan City, Isabela
- Management Trainee, 04/01/10, SENMARK PTE LTD, Orchard Rd, Singapore
- OJT (On job trainee) (6months), 11/22/13, Orchard Hotel, Orchard, Singapore
- Newfield Accent (call center training center), 05/11/06, Pasong Tamo, Manila
Languages
English
Advanced
C1
Japanese
Upper Intermediate
B2
French
Beginner
A1
Timeline
Ria travel and tours operator - Ria travel and tours
06.2025 - Current
Salesperson - Robinson Shopping mall
06.2019 - 04.2021
Management Team/ Team Leader - PIKO Tutorial Services
10.2012 - 11.2016
Online English Teacher (Home based) - LOE Vandi services
08.2006 - 09.2012
Our Lady of the Pillar College - Bachelor of Science, Business Administration, Marketing Management
Dimension International School - DHRS, Hotel and Restaurant Services
Berlitz International School - English Course,
Collegio de Sta Monica - Vocational course, Caregiver
Lyceum of the Philippines University - Bachelor of Science in , Tourism
Palanan National High School - High School,
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