Dorota Szczakowska
Warszawa
Profil professionnel
With 16 years in the trenches of supply chain management, Dorota bridges the gap between business and technology. She's transformed supply chain operations in manufacturing and retail/ e-commerce, bringing a rare blend of hands-on experience to both sides of the equation. Her work spans international markets, where she's led IT and business teams through complex portfolio transformations. With strong expertise in Lean Management and project management methodologies, she effectively aligns IT and business teams to drive operational excellence. What sets her apart? The ability to speak both languages - she understands the technical demands of IT systems just as deeply as the practical needs of supply chain operations.Fluent in Polish, French, and English, Dorota also shares her knowledge as a higher education lecturer, making her a well-rounded leader dedicated to supply chain innovation and continuous improvement.
Vue d'ensemble
1
1
Certification
10
10
years of post-secondary education
17
17
years of professional experience
Expérience
Global Contract Logistics IT - Lead Deployment Manager
Kuehne+Nagel
2026.05 - Current
- Dorota is responsible for leading the planning, execution, and continuous improvement of global IT deployment initiatives within contract logistics. This role requires a strategic and operational leader who can manage complex deployments, drive system migrations, optimise delivery processes, and ensure governance across multiple stakeholders and geographies.
- Key Responsibilities:
- Apply Six Sigma Black Belt methodologies to identify and lead continuous process improvements, ensuring scalable, repeatable, and efficient deployment practices.
- Lead and manage global IT deployment projects, ensuring timely, quality delivery aligned with business objectives and customer requirements.
- Own end-to-end deployment lifecycle management, including coordination across development, testing, integration, hypercare, and continuous improvement phases.
- Develop and implement strategic roadmaps for system migrations, managing risks, stakeholder communications, and cross-functional execution to guarantee seamless legacy-to-new system transitions.
- Drive deployment process optimisation through data-driven insights, performance monitoring, and governance, including ownership of MIS dashboards and quality standards.
- Demonstrate deep understanding of 3PL logistics operations to tailor deployment strategies that meet industry-specific requirements and operational complexities.
- Manage relationships with internal teams, external vendors, and offshore partners, providing clear communication, alignment, and accountability.
- Standardise deployment methodologies, tools, and governance frameworks globally to ensure consistency and operational excellence.
- Lead cross-functional collaboration with project management, IT development, testing, and customer operations to drive successful deployments and minimise risk.
External Lecturer
SGH Warsaw School of Economics
Warsaw Metropolitan Area
2022.01 - Current
- Dorota is responsible for a lecture on Tactical Planning Process (S&OP).
Senior IT Business Partner for Supply Chain
Grupa Żywiec Sp. z o.o.
Warsaw Metropolitan Area
2025.07 - 2025.11
- Dorota brings together technology and strategy to spark innovation and drive operational excellence within the supply chain. In her role as Senior Digital & Technology Business Partner, she leads transformational initiatives that boost efficiency, resilience, and innovation across production, logistics, and operations. Dorota acts as the vital bridge between Digital & Technology and Supply Chain teams, making sure technology serves as a powerful force for sustainability and seamless process optimization, rather than just a support function.
- Key Contributions:
- Dorota partners closely with leaders in Supply Chain, Manufacturing, Logistics, and Procurement to align technology with business goals, navigating challenges and ensuring clear, strategic execution.
- She leads high-impact digital projects focused on optimizing production planning, inventory management, logistics, and sustainability, prioritizing investments that enhance cost efficiency, agility, and visibility.
- With a keen eye on industry trends, Dorota identifies and implements smart manufacturing, IoT monitoring, predictive analytics, and AI-driven logistics solutions that push supply chain innovation forward.
- She drives change management efforts by championing technology adoption and providing teams with the tools and training needed to thrive in a digitally evolving supply chain.
- Dorota defines clear KPIs to measure Digital & Technology's impact on operational efficiency, sustainability, and cost reduction, delivering actionable insights to senior leadership for continuous improvement.
Head of PMO, Supply Chain Division/ Project Manager, IT Division
MediaMarkt Polska
Warsaw Metropolitan Area
2023.12 - 2025.06
- As Portfolio Manager for Supply Chain, Dorota steers mission-critical initiatives that reshape how businesses move and track their products. She's the driving force behind game-changing projects like new transport management systems, EDI standardization, and deployment of new warehouse setups in cooperation with WH Operator.
- Enables excellent project management through the use of policies, processes (including reviews) and the latest project management methodologies.
- Assesses organisational capabilities, key roles, skills/talent requirements and recommends organisational design.
- Works with top/senior management on all aspects of the organisation's business development policies and initiatives.
- Leads the process for strategic resource allocation in Poland and Turkey and organisational design (target structure).
- Creates a 'centre of excellence' to develop project management professionals and share knowledge on best practises.
- Monitors and controls the performance of project execution. Manages issues, risks and dependencies to formulate remedial actions and resolution plans and drive the path forward for high level work elements and works with service delivery leaders to take corrective action where required.
- Provides strategic recommendations to improve programme/project success.
Senior Consultant/ Manager Supply Chain & Network Operations
Deloitte
Warsaw Metropolitan Area
2022.04 - 2023.11
- Dorota architected end-to-end supply chain solutions that span both strategy and systems, bringing a rare mix of business insight and technical expertise to the table. She demonstrated her skills by forging partnerships with global solution providers like RELEX and Microsoft Dynamics 365, ensuring businesses get the most from their tech investments. She was leading a team of business and technical consultants. She has a knack for turning complex process maps into clear BPMN blueprints that drive real transformation.
External Lecturer
Wyższa Szkoła Bankowa w Warszawie
Warsaw Metropolitan Area
2020.09 - 2023.09
- Dorota was responsible for workshops in English and Polish on Logistics, Supply Chain and Process Management.
External Lecturer
Społeczna Akademia Nauk
Warsaw Metropolitan Area
2022.10 - 2023.03
- Dorota was responsible for a lecture in English on Introduction to Logistics.
Logistics Development Division Manager
Empik Group
Warsaw Metropolitan Area
2020.11 - 2022.03
- In the complex world of warehouse automation, Dorota orchestrated a transformation that went far beyond simple software updates. She orchestrated the implementation of PSI WMS - a sophisticated warehouse management system that uses AI to streamline operations - while simultaneously managing the rollout of cutting-edge hardware automation at distribution center.
- Her impact extended deep into the IT infrastructure landscape. Working across IT domains, she built robust processes for everything from portfolio management to issues tracking, always keeping one eye on the bottom line and another on future innovations. Perhaps most importantly, she built and led a specialized team of logistics analysts who served as the crucial bridge between business needs and technical solutions. This team became the go-to experts for application providers, ensuring seamless communication between stakeholders and driving continuous improvement in warehouse operations.
Chief Functional Expert, Logistics Applications
Jerónimo Martins
Warsaw Metropolitan Area
2017.05 - 2020.12
- Dorota oversaw the development of the IT department in charge of Logistics, including team reorganization, centralization in Warsaw, and knowledge transfer from other sites.
- Established a project management office, including the creation of policies and procedures for long-term project management, medium-term modifications, and service desk operations.
- During monthly steering committee meetings, ensure that the logistics technology plan and the business strategy are in alignment.
- Served as an escalation point, reviewing and approving significant modifications.
- Led project management for contract logistics, transportation, and warehousing.
- Led a team of functional experts, managers, and outsourced SAP developers.
- Implemented key performance indicators for software change delivery.
Supply Chain Manager, Poland & Romania
Recticel
Łódź, Poland & Miercurea, Romania
2015.05 - 2017.04
- Dorota established and led Supply Chain teams in Poland and Romania, overseeing 6 managers and 150 staff in offices and warehouses.
- Implemented improvements in supply chain operations, utilizing ERP and MRP technologies to optimize processes.
- Coordinated semi-finished product outsourcing from suppliers in three countries, served as a BPE in SAP template definition, and led S&OP for plants in Poland and Romania.
Manager, Supply Chain Design
SWM International
Łódź, Poland & Quimperlé, France
2014.01 - 2015.01
- Dorota was responsible for projects in Supply Chain Global environment.
Customer Service Manager, Poland & France
SWM International
Łódź, Poland & Quimperlé, France
2012.10 - 2014.09
- Dorota run a project of globalisation in CS: building highly productive & polyvalent teams located in Poland and France.
- Maintained high level of client satisfaction traced by OTIF Gross/Net & Responsiveness to Customers' firm purchase orders.
- Designed and participated in implementation of new IT solutions focused on improvement in communication between localisations and external Customers (such as: Quick View platform, Discoverer BI reporting and Oracle ERP system).
- Led standardisation of procedures/ processes between locations in Europe.
- Participated in Customs' projects as the representative of polish site, projects as: SASP, AEOF, CO inblanco.
Customer Service Representative/ Customer Service Manager, Poland
SWM International
Łódź, Łódzkie, Poland
2011.01 - 2012.09
- Led Polish Customer Service team during creation of new site in Poland, overseeing logistics and customer service ramp up.
- Collaborated with Sales & Marketing department to manage final customers and initiated cooperation with external Customs Broker.
- Implemented Order Management Module in Oracle, standardized procedures for item creation, and prepared reporting for Supply Chain in Discoverer BI tool.
- Established SOX and ISO procedures for the department.
Customer Service Specialist/ Production Planning Specialist
Rexam PLC
Łódź, Łódzkie, Poland
2010.01 - 2010.12
- Managed daily operations including orders intake, production planning.
- Led implementation of MRP system at Rexam PLC in Łódź, Poland, including the creation of BOM and standard configuration, optimizing production processes for efficiency.
- Achieved seamless integration of MRP BAAN system, resulting in a 20% increase in production output and reduced lead times.
Formation
PhD studies - Logistics, Materials, and Supply Chain Management
SGH Warsaw School of Economics
2016.01 - 2020.01
Post Graduate Diploma - Project Management
SGH Warsaw School of Economics
2015.01 - 2016.01
Master of Business Administration (M.B.A.) - Business Administration and Management, General
l'IAE Lyon : école de Management rattachée à l'Université Jean Moulin Lyon 3
2012.01 - 2014.01
Post Graduate Diploma - Production Management
Technical University of Lodz
2010.01 - 2011.01
Master of Arts - MA - Hospitality Administration/Management
University of Lodz
2001.01 - 2003.01
Compétences
- Lean Management
- Portfolio and Project Management
- S&OP
- Technology governance
Certificats
- Certified in Production and Inventory Management, CPIM
- Supply Chain Operations Reference Professional, SCOR-P
- Lean Six Sigma Green Belt
- PRINCE2 Foundation
- AgilePM Practitioner
Language
Polish
Bilingual
C2
German
Intermediate
B1
English
Fluent
C1
French
Fluent
C1
Published articles
- Analizy w łańcuchu dostaw, Supply chain analytics
- Evaluation of tactical planning maturity in supply chains of manufacturing companies
- Biuro zarządzania projektami IT jako element wspierający wdrożenia w Logistyce 4.0, IT project management office as the element supporting implementations in Logistics 4.0
Chronologie
Global Contract Logistics IT - Lead Deployment Manager
Kuehne+Nagel
2026.05 - Current
Senior IT Business Partner for Supply Chain
Grupa Żywiec Sp. z o.o.
2025.07 - 2025.11
Head of PMO, Supply Chain Division/ Project Manager, IT Division
MediaMarkt Polska
2023.12 - 2025.06
External Lecturer
Społeczna Akademia Nauk
2022.10 - 2023.03
Senior Consultant/ Manager Supply Chain & Network Operations
Deloitte
2022.04 - 2023.11
External Lecturer
SGH Warsaw School of Economics
2022.01 - Current
Logistics Development Division Manager
Empik Group
2020.11 - 2022.03
External Lecturer
Wyższa Szkoła Bankowa w Warszawie
2020.09 - 2023.09
Chief Functional Expert, Logistics Applications
Jerónimo Martins
2017.05 - 2020.12
PhD studies - Logistics, Materials, and Supply Chain Management
SGH Warsaw School of Economics
2016.01 - 2020.01
Supply Chain Manager, Poland & Romania
Recticel
2015.05 - 2017.04
Post Graduate Diploma - Project Management
SGH Warsaw School of Economics
2015.01 - 2016.01
Manager, Supply Chain Design
SWM International
2014.01 - 2015.01
Customer Service Manager, Poland & France
SWM International
2012.10 - 2014.09
Master of Business Administration (M.B.A.) - Business Administration and Management, General
l'IAE Lyon : école de Management rattachée à l'Université Jean Moulin Lyon 3
2012.01 - 2014.01
Customer Service Representative/ Customer Service Manager, Poland
SWM International
2011.01 - 2012.09
Customer Service Specialist/ Production Planning Specialist
Rexam PLC
2010.01 - 2010.12
Post Graduate Diploma - Production Management
Technical University of Lodz
2010.01 - 2011.01
Master of Arts - MA - Hospitality Administration/Management
University of Lodz
2001.01 - 2003.01