Open To Work
Donnabella Richardson
Grenoble
Work Preference
Summary
Customer-focused professional with extensive experience in hospitality, sales, and customer service. Proven ability to manage customer relationships and thrive in fast-paced environments. International experience gained in Australia enhances adaptability and communication skills. Ready to leverage strong customer service and sales expertise in a dynamic role in Europe.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Junior Sales Manager
Eir
Cork
04.2021 - 02.2024
- Developed targeted sales strategies that enhanced customer engagement and retention.
- Conducted regular meetings with sales staff to evaluate successes and identify challenges and opportunities.
- Trained new sales team members on company policies and procedures to ensure consistent onboarding.
- Performed quality assurance checks on outgoing orders to ensure accuracy and completeness.
Sales Representative
Vodafone Ireland
Cork
08.2020 - 04.2021
- Engaged customers to identify needs and recommend tailored mobile solutions, enhancing customer satisfaction.
- Demonstrated product features, enhancing customer understanding and satisfaction.
- Developed tailored sales techniques for successful selling and upselling of services.
- Collaborated with team members to consistently achieve sales targets.
- Managed inventory levels to ensure optimal stock availability, supporting consistent sales efforts.
Restaurant Manager
Doyle Collection
Cork
02.2018 - 08.2020
- Managed daily restaurant operations, ensuring seamless service flow and high standards.
- Trained and supervised staff to uphold exceptional service quality.
- Coordinated staff schedules to ensure optimal coverage during peak hours, enhancing service quality.
- Directed recruitment, hiring, onboarding, and training of employees to build a skilled team and maintain service standards.
- Executed opening, closing, and shift change procedures to support operational efficiency and consistency.
- Oversaw inventory management, ordering supplies to meet operational needs.
Education
Bachelor of Business Beverage Industry Management -
Munster Technological University
Cork 09-2019
Skills
- Sales strategy
- Sales forecasting
- Customer engagement
- Customer relationship management
- Performance assessment
- Staff training
- Quality assurance
Languages
French
Beginner (A1)
A1
English
Native
Native
Accomplishments
- Employee of the year nominee - IHF - 2019
Timeline
Junior Sales Manager
Eir
04.2021 - 02.2024
Sales Representative
Vodafone Ireland
08.2020 - 04.2021
Restaurant Manager
Doyle Collection
02.2018 - 08.2020
Bachelor of Business Beverage Industry Management -
Munster Technological University