Dominika Walkova
Summary
Well-organized, professional and personable receptionist with several years of experience committed to offer exceptional assistance to team members and support to guests in front office industry.
Takes on multiple simultaneous tasks with excellent time management abilities with positive attitude.
Team player with abilities to reach team objectifs with accuracy.
Overview
5
5
years of professional experience
Work History
Receptionist
Fairmont
08.2021 - 10.2023
- Greeted incoming visitors and customers professionally (check-in, check-out) and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive impression.
- Answered phone promptly and directed incoming calls to correct offices.
Family Nanny
Different Families
08.2018 - 08.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Assisted with housework such as laundry and cooking.
- Transported children safely to school, activities and appointments on time.
Education
High School Diploma -
High School Josefa Bozka
Cesky Tesin, Czech Republic05.2018
Skills
- Multitasking
- Customer/Client Service - Communication
- Organization Skills
- Project Coordination
- Technical Support - Computer Skills
- Dependability
Traveling, Fitness, Music, Animals
I am a person loving travelling around the world because for me it is the the best way to get new professional and personal experience. I always try to give my best in all the ways of my life and try to enjoy the process by doing things which make me feel happy and proud in the same time.
Languages
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Czech
Bilingual or Proficient (C2)
Timeline
Receptionist
Fairmont
08.2021 - 10.2023
Family Nanny
Different Families
08.2018 - 08.2021
High School Diploma -
High School Josefa Bozka
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