C, C
Dogus Baydı
Sales & Marketing Professional
Istanbul
Summary
Goal-oriented leader with distinguished experience in Services industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
MEA Services Business Development Director
Schneider Electric
02.2023 - Current
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Streamlined internal processes for improved efficiency, resulting in increased productivity across the team.
- Planned and coordinated implementation of business plans and penetration of new markets.
- Mentored junior team members, facilitating their professional growth and increasing overall team performance.
- Spearheaded innovative marketing strategies to elevate brand awareness and attract potential clients.
- Delivered compelling presentations to key stakeholders that effectively communicated value propositions aligned with their interests, driving buy-in for proposed projects or partnerships.
- Developed training plans and performance improvement plans to address skill set gaps.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Boosted marketing, reviewed pricing strategies and expanded partner channels to increase sales revenue.
- Kept meticulous client notes and updated account information in company databases.
Europe & NAM Inside Sales Manager
Schneider Electric
04.2020 - 02.2023
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Evaluated and optimized sales scripts to maintain relevance in response to market changes, resulting in a higher conversion rate.
- Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.
- Monitored and analyzed Sales & Marketing performance of NAM & Europe Countries through regular meetings with Country VPs, Sales&Marketing Leaders.
- Completed Customer Account and Market Coverage and exercises for Inside Sales Reps.
- Developed and designated Global Inside Sales Playbook for countries' use as guidance to establish Inside Sales Channel, develop job role, size the team and set expectation.
- Deployed Inside Sales Playbook and spearheaded Inside Sales growth globally.
- Created Inside Sales onboarding and training programs and facilitated Sales Trainings.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Grew the Inside Sales by 51% in three years with implementation of diverse sales tools and strategies.
- Managed global Sales Community of +200 IS sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback, and led monthly Community gatherings.
Services Marketing Leader
Schneider Electric
04.2019 - 04.2020
- Streamlined internal communication processes, fostering better collaboration between different other departments.
- Expanded market presence with strategic partnerships in relevant industries and organizations.
- Piloted influencer collaborations to extend brand reach and generate authentic word-of-mouth endorsements.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Tracked key performance indicators to measure success of campaigns.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Services Sales Leader
Schneider Electric
05.2017 - 04.2019
- Cultivated a winning sales culture that fostered teamwork, motivation, and shared success among team members.
- Implemented comprehensive forecasting methodologies to accurately predict future sales performance.
- Increased customer engagement to drive interest and boost sales opportunities.
- Developed strong client relationships for sustained business growth and customer satisfaction.
- Conducted regular performance evaluations for team members, identifying areas of improvement and implementing personalized coaching plans accordingly.
- Organized productive regional meetings focused on increasing cross-functional collaboration between teams in different territories.
- Negotiated contracts skillfully, ensuring mutually beneficial terms for both clients and the company.
- Managed key accounts effectively, maintaining long-term partnerships and maximizing revenue opportunities.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
- Generated and secured long-term contracts with customers
Service Sales Engineer
Schneider Electric
09.2015 - 05.2017
- Increased sales revenue by consistently meeting and exceeding sales targets through effective customer visits.
- Gained customer intimacy by demonstrating value added service solutions and compelling ROI rates.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Provided technical troubleshooting and problem solving for clients with installed assets.
- Designed and delivered service offer training for clients.
- Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.
- Submitted booking forecasts, monthly highlights and CRM entries.
- Reduced sales cycle times by improving proposal quality, focusing on clear and persuasive language.
- Negotiated contracts effectively, securing favorable terms that maximized profit while meeting client expectations.
- Wrote and updated sales and service contracts for [Type] sales.
Education
MBA - Management And Business Administration
University of Manchester
Manchester, United Kingdom 04.2001 -
Cetificate - Leadership & Strategy
INSEAD
Paris, France 04.2001 -
Certificate - Management
Sabancı Business School
Istanbul, Turkiye 04.2001 -
Bachelor of Science - Electrical & Electronics Engineering
Yeniyuzyil University
Istanbul, Turkiye 04.2001 -
Skills
Customer Engagement
Relationship Management
Training and mentoring
Business Modeling
Marketing
CRM Platforms
Strategic Partnerships
Pipeline Management
Sales expertise
Process Improvement
Stakeholder Communication
Accomplishments
- Coached team of 35 service sales specialist.
- Produced 35% increase in YTD revenue on individual accounts.
- Increased customer base by developing new Service Partnership Program and launching it in Middle East and Africa region to expanding market coverage
Software
VHDL
Assembly
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Certification
Value & Demand Generation
Interests
Digitization & Digitalization
Generative AI driven Technologies
Platform Business Ecosystem
Timeline
MEA Services Business Development Director
Schneider Electric
02.2023 - Current
Europe & NAM Inside Sales Manager
Schneider Electric
04.2020 - 02.2023
Services Marketing Leader
Schneider Electric
04.2019 - 04.2020
Services Sales Leader
Schneider Electric
05.2017 - 04.2019
Service Sales Engineer
Schneider Electric
09.2015 - 05.2017
MBA - Management And Business Administration
University of Manchester
04.2001 -
Cetificate - Leadership & Strategy
INSEAD
04.2001 -
Certificate - Management
Sabancı Business School
04.2001 -
Bachelor of Science - Electrical & Electronics Engineering
Yeniyuzyil University
04.2001 -
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