Denae Marshall
Atlanta GA
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Supplemental Health Care
Santa Rosa CA
12.2022 - 10.2023
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Customer Service Representative
DTD TRUCKING
Centreville MS
06.2022 - 06.2023
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Patient Care Technician
Home Health Care LLC
Houston TX
12.2020 - 12.2022
- Collected and transported specimens to prepare for lab testing.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Patient Care Tech -
Doston Healthcare
Houston TxSterile Processing Tech -
Penn Foster
Arizona 10.2033
High School Diploma -
Wilkinson County High School
Woodville, MS05.2020
Skills
- Crisis Resolution
- Team Meetings
- Health Plan Benefits
- Patient Intervention
- Charting and Clinical Documentation
- Excellent Customer Service Skills
- Continuous Quality Improvement (CQI)
- Psychiatric Disorders
- Administrative Support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Sterile Processing Tech
Timeline
Mental Health Technician
Supplemental Health Care
12.2022 - 10.2023
Customer Service Representative
DTD TRUCKING
06.2022 - 06.2023
Patient Care Technician
Home Health Care LLC
12.2020 - 12.2022
Patient Care Tech -
Doston Healthcare
Sterile Processing Tech -
Penn Foster
High School Diploma -
Wilkinson County High School
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