Delphine Ranson
Consulting Director
Suresnes
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
7
7
Certifications - Salesforce & IBM
Work History
Director - Salesforce Practice
IBM Interactive/ IBM Consulting
Colombes
01.2021 - 08.2023
- Member of the practice management committee (30 consultants), €15M turnover
- Projects: Manpower: deputy program director France, 100 consultants, Cloud context, front and back office, architecture, cloud best practice, governance and comitology, agile implementation
- Moët Hennessy: Salesforce project director, 8 consultants, 25 companies, 30 countries
- Financial monitoring, reporting, governance and comitology, deliverables
- Project and TMA, solution expertise, data integration, change management
- Business Development: Finance sector: €1.3M: fixed cost pricing, resources, planning, sales support and support, financial and risk monitoring
- Retail sector: €1M: costing in management, resources, planning, TMA
- Leadership: Coaching (4 people), direct manager of 4 consultants, IBM "Growth Behaviors" certification
- Strategic program leader of the Stream General Management Sense of belonging
- Organization of Woman@IBM events.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Director - Salesforce Practice
Sopra Steria
Paris, La Défense
1 2020 - 04.2021
- Operational Value Director of the agency (70 consultants, 20 managers and 5 directors)
- Referent: "Building a commercial offer" and "Appropriation of a new Conseil Next brand" with the entity
- Creation and promotion of commercial offers
- Operational management of the practice: pre-sales, recruitment, skills development, staffing, manager engagement on projects
- Design and animation of team events (Covid context)
- Project: Core Model for GRT Gaz.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Salesforce Project Manager
Kerensen Consulting
08.2007 - 01.2014
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Key accounts Sales Director & Salesforce project manager
NCH Corporation, Kernite France
09.2004 - 08.2007
- Hired, trained and built high-performing team of sales representatives.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Solved complex problems to increase sales effectiveness and streamline business direction.
Marketing Director Assistant
Rothschild France Distribution
09.1999 - 06.2001
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Conducted market analysis and research to identify trends and opportunities.
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated with cross-functional teams to develop innovative product launches and promotions.
- Streamlined internal processes to improve efficiency within the marketing department.
Education
Master 1 Business Development - undefined
ICD, Groupe IGS
Executive MBA candidate - Entrepreneurship and Marketing for Wine and Spirits
Kedge Business School
Management of an innovative project (Master) - undefined
Incuballiance
Certification
- Certified Project Management Fundamentals, IBM- 2024
- Certified Working in a Digital World: Professional Skills, IBM- 2024
- Certified Sales Representative, Salesforce - 2023
- Certified Service Cloud, Salesforce - 2017
- Certified Sales Cloud, Salesforce - 2013
- Certified Administrator, Salesforce - 2010
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Skills
- People Management
- Budget Management
- Issue Resolution
- Company Guidelines
- Financial Management
- Verbal and Written Communication
- Board Reporting
- Innovation and Creativity
- Hiring and Retention
- Operational Reporting
- Production Progress Reporting
- Story Pitching
Work Preference
Work Type
Full TimeContract WorkInternshipLocation Preference
HybridImportant To Me
Company CultureWork-life balanceSoftware
Salesforce
Microsoft
Timeline
Director - Salesforce Practice
IBM Interactive/ IBM Consulting
01.2021 - 08.2023
Salesforce Project Manager
Kerensen Consulting
08.2007 - 01.2014
Key accounts Sales Director & Salesforce project manager
NCH Corporation, Kernite France
09.2004 - 08.2007
Marketing Director Assistant
Rothschild France Distribution
09.1999 - 06.2001
Director - Salesforce Practice
Sopra Steria
1 2020 - 04.2021
Master 1 Business Development - undefined
ICD, Groupe IGS
Executive MBA candidate - Entrepreneurship and Marketing for Wine and Spirits
Kedge Business School
Management of an innovative project (Master) - undefined
Incuballiance