Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Senior Helper
City of Victoriaville
Victoriaville
06.2023 - 08.2023
Provided assistance with mobility issues including transfers from bed to wheelchair and walker .
Encouraged socialization amongst residents by leading group activities like games, music therapy .
Implemented strategies to encourage independence among seniors by helping them complete tasks themselves whenever possible.
Consulat Agent
New Orleans French Consulat
New Orleans
09.2022 - 10.2022
Organized promotional events such as trade shows conferences.
Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
Created content for social media platforms to engage the community.
Performed regular maintenance of all social media accounts.
Welcome Desk Agent
Cite de l'espace
Toulouse
11.2020 - 12.2020
Worked collaboratively with colleagues to achieve common goals.
Greeted customers, answered inquiries and provided information about services.
Identified needs of customers promptly and efficiently.
Travel Agent Intern
Linea Voyage
Toulouse
03.2020 - 04.2020
Created travel itineraries for customers, including hotel accommodations, ground transportation, and sightseeing activities.
Researched special offers from airlines, tour operators, cruise lines and other vendors in order to offer competitive pricing options to clients.
Prepared detailed invoices that outlined all associated costs prior to booking reservations.
Assisted with the preparation of marketing materials such as flyers and brochures.
Performed administrative tasks such as filing paperwork, responding to emails, and making phone calls on behalf of the company.
Education
Associate Degree - Tourism
Limayrac Institute
Toulouse
06-2021
High School Diploma -
Louis Payen Highschool
Saint Paul La Réunion
06-2018
Skills
Teamwork and Collaboration
Customer Service
[English, French, Spanish] Fluency
Sales Conversion
Effective problem solving
Social Perceptiveness
Guest Relations
Affiliations
Rugby and basketball player/fan
Organizations
Foreign cultures/languages
Languages
French
First Language
English
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
Timeline
Senior Helper
City of Victoriaville
06.2023 - 08.2023
Consulat Agent
New Orleans French Consulat
09.2022 - 10.2022
Welcome Desk Agent
Cite de l'espace
11.2020 - 12.2020
Travel Agent Intern
Linea Voyage
03.2020 - 04.2020
Associate Degree - Tourism
Limayrac Institute
High School Diploma -
Louis Payen Highschool
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