David Boissonnade
Store Manager
Le Mans
Summary
Experienced store manager and team leader with 10 years in bakery operations and 8 years in store management, bringing proven success in sales growth, team development, and customer engagement. I excel at building strong store communities, creating memorable in-store experiences, and encouraging customer loyalty through enthusiasm, service, and product knowledge. Passionate about leading from the front, growing a hobby-focused customer base, and delivering the energy and standards of a successful Games Workshop store.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Store Manager,
LaGardère Retail
, France
2025.06 - Current
- Managed store budget, controlling expenses to ensure financial targets were met.
- Handled customer complaints with empathy and professionalism, maintaining high satisfaction levels.
Store Manager,
Les Rives Du Lez
, France
2024.07 - 2025.02
- Analysed customer feedback to make adjustments to recipes and baking techniques, boosting repeat business.
- Collaborated with team members to achieve target results.
- Used outstanding communication and relationship-building skills to develop productive partnerships with high-profile clients.
Apprentice Manager,
Marie Blachère
, France
2021.08 - 2024.06
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Collaborated with team members to achieve target results.
- Developed and implemented community engagement strategies, increasing member participation within the first year.
Head Baker and Assistant Manager,
Marie Blachère
, France
2020.08 - 2021.07
- Analysed customer feedback to make adjustments to recipes and baking techniques, boosting repeat business.
- Kept up to date with cleaning and safety check schedules in line with company requirements.
- Inspected products for quality assurance before display.
Head Baker,
JP Bakery
, Australia
2019.07 - 2020.07
- Completed all bakery preparations in timely and professional manner to keep shop running smoothly.
- Demonstrated empathy and patience in all customer interactions, building trust and resolving concerns effectively.
Head Baker,
Asanoya Bakery
, Singapore
2019.03 - 2019.06
- Followed code dating procedures and adhered to legal regulations governing product labelling and packaging.
- Maintained daily pars to ensure availability of products at all times.
Head baker
Pate Sucrée
, Qatar
2018.12 - 2019.02
- Designed new recipes based on trends and customer requests.
- Used artistic abilities and creativity to design stunning cake decorations.
Head Baker,
Various
, France
2013.08 - 2018.11
- Built experience across 6 companies, progressing from apprentice baker to head baker and assistant manager. Developed strong technical and leadership skills by learning from experienced managers and talented professionals.
Education
Master Craftsman Certificate - Bakery
University of Trades
Saint-Saulve, 59 2021.08 - 2023.07
Certificate of Higher Education - Bakery
University of Trades
Saint-Saulve, 59 2021.08 - 2022.07
Certificate of Higher Education - Bakery
University of Trades
Albi, 81 2013.07 - 2015.06
Skills
- Budget management
- Community engagement
- Inventory management
- Visual merchandising
- Sales analysis
- Customer service
Languages
French
First Language
English
Proficient
C2
Hobbies and interests
- Tabletop gaming and hobby communities
- Motorcycle
- Roleplaying
Timeline
Assistant Store Manager,
LaGardère Retail
2025.06 - Current
Store Manager,
Les Rives Du Lez
2024.07 - 2025.02
Master Craftsman Certificate - Bakery
University of Trades
2021.08 - 2023.07
Certificate of Higher Education - Bakery
University of Trades
2021.08 - 2022.07
Apprentice Manager,
Marie Blachère
2021.08 - 2024.06
Head Baker and Assistant Manager,
Marie Blachère
2020.08 - 2021.07
Head Baker,
JP Bakery
2019.07 - 2020.07
Head Baker,
Asanoya Bakery
2019.03 - 2019.06
Head baker
Pate Sucrée
2018.12 - 2019.02
Head Baker,
Various
2013.08 - 2018.11
Certificate of Higher Education - Bakery
University of Trades
2013.07 - 2015.06