David Boissonnade
Store Manager
Le Mans
Summary
Experienced store manager and team leader with 10 years in bakery operations and 8 years in store management, bringing proven success in sales growth, team development, and customer engagement. I excel at building strong store communities, creating memorable in-store experiences, and encouraging customer loyalty through enthusiasm, service, and product knowledge. Passionate about leading from the front, growing a hobby-focused customer base, and delivering the energy and standards of a successful Games Workshop store.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Store Manager,
LaGardère Retail
, France
06.2025 - Current
- Managed store budget, controlling expenses to ensure financial targets were met.
- Handled customer complaints with empathy and professionalism, maintaining high satisfaction levels.
Store Manager,
Les Rives Du Lez
, France
07.2024 - 02.2025
- Analysed customer feedback to make adjustments to recipes and baking techniques, boosting repeat business.
- Collaborated with team members to achieve target results.
- Used outstanding communication and relationship-building skills to develop productive partnerships with high-profile clients.
Apprentice Manager,
Marie Blachère
, France
08.2021 - 06.2024
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Collaborated with team members to achieve target results.
- Developed and implemented community engagement strategies, increasing member participation within the first year.
Head Baker and Assistant Manager,
Marie Blachère
, France
08.2020 - 07.2021
- Analysed customer feedback to make adjustments to recipes and baking techniques, boosting repeat business.
- Kept up to date with cleaning and safety check schedules in line with company requirements.
- Inspected products for quality assurance before display.
Head Baker,
JP Bakery
, Australia
07.2019 - 07.2020
- Completed all bakery preparations in timely and professional manner to keep shop running smoothly.
- Demonstrated empathy and patience in all customer interactions, building trust and resolving concerns effectively.
Head Baker,
Asanoya Bakery
, Singapore
03.2019 - 06.2019
- Followed code dating procedures and adhered to legal regulations governing product labelling and packaging.
- Maintained daily pars to ensure availability of products at all times.
Head baker
Pate Sucrée
, Qatar
12.2018 - 02.2019
- Designed new recipes based on trends and customer requests.
- Used artistic abilities and creativity to design stunning cake decorations.
Head Baker,
Various
, France
08.2013 - 11.2018
- Built experience across 6 companies, progressing from apprentice baker to head baker and assistant manager. Developed strong technical and leadership skills by learning from experienced managers and talented professionals.
Education
Master Craftsman Certificate - Bakery
University of Trades
Saint-Saulve, 59 08.2021 - 07.2023
Certificate of Higher Education - Bakery
University of Trades
Saint-Saulve, 59 08.2021 - 07.2022
Certificate of Higher Education - Bakery
University of Trades
Albi, 81 07.2013 - 06.2015
Skills
- Budget management
- Community engagement
- Inventory management
- Visual merchandising
- Sales analysis
- Customer service
Languages
French
First Language
English
Proficient
C2
Hobbies and interests
- Tabletop gaming and hobby communities
- Motorcycle
- Roleplaying
Timeline
Assistant Store Manager,
LaGardère Retail
06.2025 - Current
Store Manager,
Les Rives Du Lez
07.2024 - 02.2025
Master Craftsman Certificate - Bakery
University of Trades
08.2021 - 07.2023
Certificate of Higher Education - Bakery
University of Trades
08.2021 - 07.2022
Apprentice Manager,
Marie Blachère
08.2021 - 06.2024
Head Baker and Assistant Manager,
Marie Blachère
08.2020 - 07.2021
Head Baker,
JP Bakery
07.2019 - 07.2020
Head Baker,
Asanoya Bakery
03.2019 - 06.2019
Head baker
Pate Sucrée
12.2018 - 02.2019
Head Baker,
Various
08.2013 - 11.2018
Certificate of Higher Education - Bakery
University of Trades
07.2013 - 06.2015