Daria Torogh Peima
Bonn
Summary
Mein ambitioniertes und professionelles Wesen haben mir in den letzten Jahren in der Fashion Industrie geholfen exclusive Erfahrungen und Verkaufsstrategien zu sammeln.
Der Fokus liegt nicht nur auf ein freudiges Kundenerlebnis
sondern auch auf einer harmonischen Zusammenarbeit mit den Kollegen.
Meine fachliche Kompetenz durch diverse Schulungen und positives Auftreten führen mich erfolgreich zum Ziel und eine starke, vertrauenswürdige Beziehung zum Kunden aufzubauen.
Dennoch denke ich das man nie ausgelernt hat und hoffe auf neue Eindrücke und die Möglichkeit in der Firma zu wachsen.
Overview
9
9
years of professional experience
Work History
Sales Associate
Intersport Sportpartner
07.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Advisor
COS
08.2022 - 01.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Sales Associate
Karl Lagerfeld
05.2022 - 07.2022
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Professional
Peruvian Connection
01.2020 - 08.2020
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Sales Professional
Ralph Lauren
09.2017 - 08.2019
- Executing brand integrity and RL heritage whilst providing excellent customer service.
- Delivered morning briefs and Product knowledge trainings.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Meet the store and personal sales targets and KPIs by delivering an elevated level of service and experience to all clients in store and via outreaches and Private appointments.
Sales Assistant
Fenwick Limited, Bentalls
12.2015 - 02.2017
- Working close with department manager and floor manager to achieve the standards and sales targets in children's wear department.
- Stock managment and inventory preparation
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assistant
By Malene Birger
12.2014 - 08.2015
- Optimizing Sales and daily operations in close cooperation with the store manager and team
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Helped customers locate products and checked store system for merchandise at other sites.
- Supported Back of House and Inventory preparations
- Executed visual merchandising strategies to attract customers and drive sales
- Increased sales by building strong customer relationships and providing excellent service.
Education
High School Diploma -
Gottfried Kinkel Realschule
Germany - Bonn GCSE - English, Business, Math And Biology
Kingston College
England - London Skills
- Customer service experience
- Teamwork and Collaboration
- Problem-solving skills
- Brand Awareness
- Building rapport
- Upselling strategies
- Cross-selling services
- Time Management
- Excellent people skills
- Relationship Building
- Staff Training
- Multi-tasking strength
Languages
English
Bilingual or Proficient (C2)
Farsi
Bilingual or Proficient (C2)
Timeline
Sales Associate
Intersport Sportpartner
07.2023 - 03.2024
Sales Advisor
COS
08.2022 - 01.2023
Sales Associate
Karl Lagerfeld
05.2022 - 07.2022
Sales Professional
Peruvian Connection
01.2020 - 08.2020
Sales Professional
Ralph Lauren
09.2017 - 08.2019
Sales Assistant
Fenwick Limited, Bentalls
12.2015 - 02.2017
Sales Assistant
By Malene Birger
12.2014 - 08.2015
High School Diploma -
Gottfried Kinkel Realschule
GCSE - English, Business, Math And Biology
Kingston College
Similar Profiles
Erwan MALROUXErwan MALROUX
Conseiller De Vente at IntersportConseiller De Vente at Intersport
Will PoultonWill Poulton
Casual Team Member at Intersport EchucaCasual Team Member at Intersport Echuca
Thomas FribouletThomas Friboulet
Stagiaire at IntersportStagiaire at Intersport