Summary
Overview
Work History
Skills
Certification
Goals
References
Timeline
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Daniel Collier

Daniel Collier

Southampton

Summary

Customer-focused Cabin Crew with experience in providing world-class service to passengers on diverse European flights. Possess strong safety and emergency handling skills along with established expertise in customer service, complaint resolution, and communication. Proven ability to stay calm under pressure and make decisive decisions that ensure passenger satisfaction while adhering to high safety standards. Previous roles have resulted in improved customer loyalty and recognition for exceptional performance from team leaders.

Strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Flexible hard worker ready to learn and contribute to team success. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cabin Crew Member

EasyJet
London Gatwick
11.2023 - Current
  • Provided first aid assistance to passengers when necessary.
  • Maintained a professional appearance at all times while interacting with customers.
  • Completed reports on incidents involving unruly or disruptive passengers.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Adhered strictly to FAA regulations regarding air travel safety protocols.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Responded quickly to medical emergencies by providing CPR and first aid when needed.

Hairstylist

West one hairdressing
Chandlers Ford
09.2022 - 11.2023
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Advised clients on how to maintain their haircuts between visits.
  • Organized scheduling of appointments throughout the day.
  • Recommended products to clients based on their individual needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Assisted other stylists with busy periods in the salon.
  • Upsold additional services when appropriate to increase sales volume.
  • Developed relationships with new clients through referrals from existing customers.
  • Greeted customers, answered phones and booked appointments.
  • Worked collaboratively with colleagues to achieve common goals.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Pursued continuing education and training to stay up to date with new trends and techniques.

Hairstylist

Lord Hair Salon
Winchester
09.2018 - 09.2022

Skills

  • Safety awareness
  • Relationship Building
  • Problem-solving aptitude
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Self Motivation
  • Excellent Communication
  • Professionalism
  • Organizational Skills
  • Adaptability
  • Goal Setting
  • Reliability
  • Food and Beverage Service
  • Emergency Procedures
  • Training and mentoring
  • Equipment Operation
  • Collaboration

Certification

  • Cabin crew attestation

Goals

  • My Goal is to carry on building my confidence in myself and what I love which is to have a successful career in aviation eventually being able to have a more leadership role and leading a team Along side doing the job I've always been mesmerized by and wanted to do from a young age.

References

References available upon request.

Timeline

Cabin Crew Member

EasyJet
11.2023 - Current

Hairstylist

West one hairdressing
09.2022 - 11.2023

Hairstylist

Lord Hair Salon
09.2018 - 09.2022

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Daniel Collier