Dalila Kaddour
Fulham
Summary
Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Experience in the USA and Europe.
Overview
23
23
years of professional experience
Work History
KEY ACCOUNT MANAGER
Auzou
01.2022 - 01.2025
- Managed a wide clients' portfolio, including major French retailers.
- Negotiated commercial contracts with brand partners.
- Collaborated closely with editorial, marketing and manufacturing teams to ensure seamless coordination and organisational objectives’ achievement.
- Drove a 14% increase in sales by implementing targeted initiatives (email campaigns, in-store promotions, tailored product recommendations...).
- Second French Children's Book Publisher
LIBRARIAN, CHILDREN'S SECTION HEAD
Montmorency City Library
01.2020 - 01.2022
- Selection, purchasing, cataloguing and displaying of book.
- Management of book collection by database software.
- Organisation of salons and workshops in library and city schools.
- Responsible for Children's section and website.
BOOKSELLER
East City Bookshop
Washington DC, USA
01.2018 - 01.2019
- Cataloguing, in-store setup, books’ showcasing.
- Management of inventory by database software.
- Organisation of books’ clubs and author meetings.
SALES REPRESENTATIVE
Parigramme
01.2005 - 01.2013
- Commercial in independent bookstores, mass distribution, major retailers.
- Coordination with the distributor (Interforum/Editis).
- Organisation/coordination of commercial operations.
- Editorial monitoring of projects.
- French publisher.
SCHOOL LIBRARY INSTRUCTOR
City of Paris
01.2002 - 01.2005
- Selection of works, collection building and management (by database).
- Labelling, cataloguing, books’ showcasing. Orders and budget management.
Education
Reading facilitator
Paris Reading Centre
01-2004
Bachelor of Modern Literature - French
Sorbonne University
01-2001
General baccalaureate - Literature
Lycée Rousseau
01-1996
Skills
- Key account management
- Client relationship building
- Business development
- Data-driven decision making
- Revenue generation
- CRM software proficiency
- Teamwork and collaboration
- High-impact proposal presentation
LANGUAGES
English
French (mother tongue)
German (fair)
Additional Information
Right to work UK/EU
Timeline
KEY ACCOUNT MANAGER
Auzou
01.2022 - 01.2025
LIBRARIAN, CHILDREN'S SECTION HEAD
Montmorency City Library
01.2020 - 01.2022
BOOKSELLER
East City Bookshop
01.2018 - 01.2019
SALES REPRESENTATIVE
Parigramme
01.2005 - 01.2013
SCHOOL LIBRARY INSTRUCTOR
City of Paris
01.2002 - 01.2005
Bachelor of Modern Literature - French
Sorbonne University
General baccalaureate - Literature
Lycée Rousseau
Reading facilitator
Paris Reading Centre