Summary
Overview
Work History
Education
Skills
Websites
Languages
Additional Skills - Driving License
Hobbies and Interests
Timeline
Hi, I’m

Cybelle NGUYEN

Consultante Management de Projet / Scrum Master
Montpellier
Cybelle NGUYEN

Summary

Pugnacious, fast-learner, creative problem-solving skills. Expertise in IS project management assistance and operational excellence in academic environments, public/private institutions and industrial production environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
years of professional experience

Work History

Freelance

Cloud &Infra LEAN Project Manager - Insurance Area
03.2026 - Current

Job overview

  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Peaks

Senior LEAN consultant Banking Area / Lead Quality
04.2021 - 03.2026

Job overview

  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Recommended operational improvements based on tracking and analysis of quality and delivery data.
  • Coordination of cross-functional projects on 4 squads (80 people in total) with support from 4 Product Owners and management of test teams (10 people)
  • Restructured procedures through coordination with compliance director to create and execute projects.
  • Ensure the transversality and consistency of practices: setting up specific Data skills and enhance and standardize the collection, management, manipulation and exploitation of data
  • Definition of Data management solutions and contribute to their development, deployment and use within squads
  • Provide advice, guidance and teaching the good practices on the data management, handling and exploitation
  • As Lead QA Insurance (07/04/2021-31/12/2021)
  • Implementation of CI-CD process and method on the mobile project line at Crédit Agricole
  • Implementation of KPIs and continuous Testing process
  • Analysis of practices, continuous improvement management (Lean, Kaizen, Poka Yoke)
  • Building the testing Team. Implementation of process and method for piloting in project mode (introduction of Test community of practice, strategic dashboard and risk analysis)
  • Monitoring of Build and RUN projects.
  • Tools: SharePoint, JIRA, SonarQube, AT Internet, Appfollow

Peaks

Senior consultant in Insurance area - Scrum Master
04.2020 - 04.2021

Job overview

  • Project coordinator of three teams of developers (15 peoples) under technical support from three Product Owners:
  • Implementation of SaFe Agile process and method on an IT project line at SADA
  • Intervention on agile project management in software engineering
  • Implementation of KPIs
  • Analysis of practices, continuous improvement (Lean, Kaizen, Poka Yoke), (back up, writing of US), analysis of Minimum Viable Product
  • Monitoring of Build and RUN projects, Confluence - JIRA tools

Saint-Gobain
Nîmes

ERP consultant and Supply Chain referee
10.2018 - 11.2019

Job overview

  • Audit and piloting of the Supply Chain of the Optiroc Plant: coordination of supply, production and sales administration. Reorganization of the storage, supply and scheduling policy.
  • Knowledge Management - Miscellaneous: Stabilization of collaborative tools (video tutorials and personalized support for the use of IS and ERP (SAGE 100 Commercial Management, Sage Production Management)
  • Deployment of Excel data visualization solutions (Macro and VBA) - reporting
  • Weekly coordination meeting (inspired by Agile Method)

Fondation Jean Monnet pour l'Europe
Lausanne

Multi-skilled employee
09.2014 - 04.2017

Job overview

  • Automated computer procedures under Filemaker (SQL)
  • Decisional/operational support tools, testing, correction, user experience
  • Training, creation of tutorials and user documentation
  • Level 1 technical support and coordination with IT subcontractors (Malera, and Unil - IT department)

Lausanne

Data Analyst consultant
01.2013 - 04.2014

Job overview

  • Strategic analysis and consulting in operational excellence, particularly on IS and ICT, implementation of collaborative and reporting tools.
  • Business Intelligence and Visual Management for decision support.
  • Implementation of KPIs and identification of KSF for several pharmaceutical companies, fiduciary firms and start-ups.

Expansys PLC

Purchaser - Product Marketing Manager
04.2011 - 12.2012

Job overview

  • Audio-Video department - entertainment for an early adopter oriented web store. FMCG price management, life cycle, stock management, procurement, supplier relationship management, negotiation, competition analysis.
  • +115K€ increase on turnover for the Video Games - Leisure range (+44% growth)
  • +1 point of margin gained on TV & Gaming range
  • +3 new suppliers acquired in Spain, Germany and Belgium

French Embassy - A*STAR
Singapour

Project Manager
12.2009 - 04.2011

Job overview

  • Liaison officer for scientific promotion, support for the development of bilateral partnerships between companies, laboratories and French and Singaporean universities.
  • Scientific watch, collaboration and coordination with the Agency for the Dissemination of Technological Information (ADIT).

Education

CESI Aix en Provence

Specialized Master's Degree from Project Management with a focus on strategy
01.2019

University Overview

Training in project management, preparation for certification in Agile Project Management, PMI (Project Management Institute) and PRINCE2 (PRojects IN Controlled Environments), LEAN Management

Université de Montpellier

Master from International Business Administration
01.2009

University Overview

Economics Law Management in international trade with studies in England (6 months)

Université de Montpellier

Technology Management License from Economics Law Management in International Trade
01.2007

University Overview

Internship in Granada, Spain

Université de Montpellier

DUT from Multimedia and Internet
01.2006

University Overview

  • Internship in an IT services company in Ho Chi Minh City, Vietnam
  • Training including: computer graphics (Photoshop, Dreamweaver), web communication, development (C, PHP, HTML, MySql), computer science, audio-visual, local networks, public networks

Skills

  • Analytical and methodological mind-set
  • AMOA
  • Continuous improvement
  • Change management
  • Pedagogue
  • Synthetical mindset
  • Jira
  • Confluence
  • Excel
  • Macro
  • Risk analysis
  • Audit
  • Management
  • Coordination
  • Implementation of KPIs
  • Identification of Key Success Factors

Websites

Languages

French
English
Spanish
Vietnamese

Additional Skills - Driving License

Additional Skills - Driving License
True

Hobbies and Interests

Hobbies and Interests
  • Associative activity: Translator interpreter (CIMADE)
  • Volunteer handyman for the Repair Café
  • Member of MENSA
  • Enneagram
  • Hiking
  • Climbing

Timeline

Cloud &Infra LEAN Project Manager - Insurance Area
Freelance
03.2026 - Current
Senior LEAN consultant Banking Area / Lead Quality
Peaks
04.2021 - 03.2026
Senior consultant in Insurance area - Scrum Master
Peaks
04.2020 - 04.2021
ERP consultant and Supply Chain referee
Saint-Gobain
10.2018 - 11.2019
Multi-skilled employee
Fondation Jean Monnet pour l'Europe
09.2014 - 04.2017
Data Analyst consultant
01.2013 - 04.2014
Purchaser - Product Marketing Manager
Expansys PLC
04.2011 - 12.2012
Project Manager
French Embassy - A*STAR
12.2009 - 04.2011
CESI Aix en Provence
Specialized Master's Degree from Project Management with a focus on strategy
Université de Montpellier
Master from International Business Administration
Université de Montpellier
Technology Management License from Economics Law Management in International Trade
Université de Montpellier
DUT from Multimedia and Internet

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    <ul><li>Developed and executed projects. Understood the full project life cycle from concept through to qualification.</li><li>Provided technical support to B2B and B2C clients monthly.</li><li>Supported the engineering requirements through managing & liaising with key project stakeholders (client design team, main contractor, suppliers, sub-contractors, etc.).</li><li>Assisted in the execution of projects & provided guidance to ensure compliance to all relevant standards/codes and specifications associated; including all site activities associated with validation and handover to the operations team.</li><li>Ensured works are installed in accordance with project specifications and change control procedures.</li><li>Produced drawings and specifications for upgrades and new build designs.</li><li>Managed the full sales cycle of solar energy products for new residential clients</li><li>Monitored daily project execution and evaluated project progress, contract compliance.</li><li>Wiring low and medium voltage control panels.</li><li>Understand of Schematic Drawings (REVIT/ Auto-Cad)</li><li>Manufacturing and Assembly (Control Panels)</li><li>Assisting in test of Control Panels and Assemblies</li><li>Continuous improvement Initiatives</li><li>- Lean Manufacturing</li><li>- Compliance with Industry Quality Standards</li><li>SPDA Project - Lightning Protection System.</li><li>Electrical Substation Project;</li><li>Solar Projects;</li><li>Reasons for leaving: Move to Ireland.</li></ul> at Nova Engenharia<ul><li>Developed and executed projects. Understood the full project life cycle from concept through to qualification.</li><li>Provided technical support to B2B and B2C clients monthly.</li><li>Supported the engineering requirements through managing & liaising with key project stakeholders (client design team, main contractor, suppliers, sub-contractors, etc.).</li><li>Assisted in the execution of projects & provided guidance to ensure compliance to all relevant standards/codes and specifications associated; including all site activities associated with validation and handover to the operations team.</li><li>Ensured works are installed in accordance with project specifications and change control procedures.</li><li>Produced drawings and specifications for upgrades and new build designs.</li><li>Managed the full sales cycle of solar energy products for new residential clients</li><li>Monitored daily project execution and evaluated project progress, contract compliance.</li><li>Wiring low and medium voltage control panels.</li><li>Understand of Schematic Drawings (REVIT/ Auto-Cad)</li><li>Manufacturing and Assembly (Control Panels)</li><li>Assisting in test of Control Panels and Assemblies</li><li>Continuous improvement Initiatives</li><li>- Lean Manufacturing</li><li>- Compliance with Industry Quality Standards</li><li>SPDA Project - Lightning Protection System.</li><li>Electrical Substation Project;</li><li>Solar Projects;</li><li>Reasons for leaving: Move to Ireland.</li></ul> at Nova Engenharia

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Cybelle NGUYENConsultante Management de Projet / Scrum Master