Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
CORALIE RIEU

CORALIE RIEU

SAINT GENIES DE COMOLAS

Summary

Dynamic Travel Agency Manager with extensive experience at ASMA VOYAGES, excelling in client relationship management and contract negotiation. Proven track record of optimizing vendor partnerships and enhancing customer satisfaction through effective problem-solving. Fluent in multiple languages, I foster strong client connections and streamline travel arrangements for exceptional service delivery.

Overview

14
14
years of professional experience

Work History

Travel Agency Manager

ASMA VOYAGES
PARIS
01.2022 - Current
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Reviewed invoices from vendors providing services related to Provider Relations functions.
  • Researched availability of airfare and hotel rooms using reservation systems.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Utilized various software and tools to streamline processes and optimize performance.

Travel Agency Manager

B2B VOYAGES - HAVAS VOYAGES
PARIS
07.2016 - 07.2021
  • Maintained relationships with airlines, hotels, cruise lines, insurance providers, and other vendors in order to secure competitive pricing for customers.
  • Provided customers with detailed information about available travel packages and options.
  • Conducted training sessions for new hires on company policies and procedures related to selling travel packages.
  • Negotiated contracts with suppliers for discounted rates on airfare, hotel stays, and other services.
  • Organized travel arrangements for clients, such as scheduling flights, booking hotels, and making car rental reservations.

Executive Assistant

CONTOURGLOBAL Management France SAS
PARIS
08.2014 - 06.2016
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.

Corporate Travel Agent

B2B VOYAGES CARLSON WAGONLIT
PARIS
06.2011 - 08.2014
  • Researched and recommended hotels that provided amenities appropriate to client needs.
  • Responded promptly to customer inquiries via phone or email in a professional manner.
  • Coordinated international and domestic travel arrangements for corporate clients, utilizing cost-effective options.
  • Facilitated prompt resolution of any customer service issues that arose during their travels.

Education

High School Diploma -

Lycée Albert Schweitzer
LE RAINCY
06-2003

Some College (No Degree) - BTS Sell & production in Tourime

CNED
BY DISTANCE

Some College (No Degree) - Japanese Language, Culture And Civilization

UNIVERSITE PARIS 7 DENIS DIDEROT
PARIS

Skills

  • Client relationship management
  • Travel industry knowledge
  • Contract negotiation
  • Vendor management
  • Reservation systems
  • Data analysis
  • Team leadership
  • Problem solving
  • Fluent in multiple languages

Languages

French
First Language
English
Proficient (C2)
C2
Portuguese
Advanced (C1)
C1

Timeline

Travel Agency Manager

ASMA VOYAGES
01.2022 - Current

Travel Agency Manager

B2B VOYAGES - HAVAS VOYAGES
07.2016 - 07.2021

Executive Assistant

CONTOURGLOBAL Management France SAS
08.2014 - 06.2016

Corporate Travel Agent

B2B VOYAGES CARLSON WAGONLIT
06.2011 - 08.2014

High School Diploma -

Lycée Albert Schweitzer

Some College (No Degree) - BTS Sell & production in Tourime

CNED

Some College (No Degree) - Japanese Language, Culture And Civilization

UNIVERSITE PARIS 7 DENIS DIDEROT

Similar Profiles

CREATE PROFILE
CORALIE RIEU