Summary
Overview
Work History
Education
Skills
Timeline
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Clifford Kilpatrick

Clifford Kilpatrick

Montauroux

Summary

Dynamic aviation professional with over 9,000 flight hours at EasyJet Airline, excelling in safety protocols and crew resource management. Proven leader with exceptional problem-solving abilities, ensuring operational efficiency and outstanding customer service. Adept at technical troubleshooting, fostering collaboration, and driving success in high-pressure environments.

Overview

21
21
years of professional experience

Work History

Pilot

EasyJet Airline
Nice
01.2011 - Current
  • Current Type, Airbus 319/320
  • Accumulated over 9,000 total flying hours, with 5,000 hours in command, ensuring the highest safety standards and operational efficiency.
  • Collaborated with crew and ground staff to provide exceptional customer service and maintain on-time performance.
  • Conducted pre-flight briefings and safety checks, ensuring compliance with all regulations and standard operating procedures.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Information Technology Support Specialist

Northgate Managed Systems
Belfast
06.2006 - 09.2007
  • Design, implement, manage, and support Europe’s first Education Cloud environment for schools in Northern Ireland, providing secure access to resources online, 24/7 from a wide range of devices.
  • Provided technical assistance and support to customers over the phone and in person.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Assisted with network configuration and troubleshooting of LAN and WAN issues.
  • Coordinated with vendors for installation of new hardware or software solutions.

Operations Manager

Gametheworld
Lisburn
07.2004 - 08.2006
  • Gametheworld was Northern Ireland’s Premium computer gaming network center. Linking together 30+ high end gaming PCs loaded with all the latest games, allowing customers to play together on local networks or online in individual and team games. It provided a unique environment for gamers to get together in a friendly, fun and competitive environment
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Implemented campaigns and promotions to help with developing goods and services.

Education

Airline Transport Pilot's License -

Oxford Aviation Academy
01.2009

Foundation Degree - Airline Transport Management

Bucks New University
01.2008

Bachelor of Science - Computing

University of Abertay Dundee
01.2004

Elementary Flight Training -

Royal Air Force University Air Squadron
01.2004

Skills

  • Aviation regulations
  • Safety protocols
  • Leadership
  • Decision-making
  • Communication
  • Interpersonal skills
  • Crew resource management
  • Technical troubleshooting
  • Problem solving
  • Time management
  • Conflict resolution

Timeline

Pilot

EasyJet Airline
01.2011 - Current

Information Technology Support Specialist

Northgate Managed Systems
06.2006 - 09.2007

Operations Manager

Gametheworld
07.2004 - 08.2006

Airline Transport Pilot's License -

Oxford Aviation Academy

Foundation Degree - Airline Transport Management

Bucks New University

Bachelor of Science - Computing

University of Abertay Dundee

Elementary Flight Training -

Royal Air Force University Air Squadron

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Clifford Kilpatrick