Christiane Wirz
Seyssins
Summary
Dynamic trilingual translator with extensive experience in localizing content for the German market, including website content and technical documents. Proven track record of enhancing customer satisfaction at Spartoo through expert conflict resolution and efficient communication. Skilled in SEO management and cultural understanding, ensuring translations are not only accurate but culturally resonant.
Overview
22
22
years of professional experience
Work History
Freelance Translator
Freelance Translator
07.2018 - Current
- Translation of website content, product descriptions, manuals, mobile apps, etc.
- Adaptation of the content for the German market, web research.
- Developed detailed glossaries and terminology databases.
- Worked with linguists to ensure that translations were accurate and culturally appropriate.
- I translated a variety of documents from English to German, including legal contracts and medical records.
- Subtitling: English-German.
Customer Service/ Translator
Spartoo
Grenoble
08.2010 - 05.2018
- Company Overview: Website: Not provided.
- Translation of the homepage, terms and conditions, product descriptions, manuals, newsletters, and press reports.
- Moderation of Facebook and Twitter.
- Answer customer telephone calls and emails regarding existing accounts.
- Make the requested policy and account changes.
- Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.
Service Relation Membership/ Translator
vente-privee.com
Paris
10.2008 - 08.2010
- Company Overview: Website: Not provided
- Translation of the homepage, product descriptions, and commercial documents.
- Promptly responded to general inquiries from members, staff, and clients via telephone and e-mail.
- Resolved service issues and shared benefits of additional services
- Improving the satisfaction of members by solving problems concerning the order.
- Website: Not provided
Administrative Secretary
Pixmania
Paris
03.2005 - 09.2007
- Company Overview: Website: Not provided
- Responsible for administration and clerical activities of administrative departments such as answering phone calls, preparing reports and compiling files
- Responsible for gathering, analyzing and summarizing information to manager as required
- Website: Not provided
Freelance Translator
Freelance Translator
Cologne
01.2003 - 01.2006
- Translation of technical documents, manuals, training material, home page, apps, and a DVD.
Education
Degree - translation/interpretation of technical documents and general texts
University of Applied Sciences
Cologne, Germany01.2005
Abitur (A levels) - general qualification for university entrance
Commercial College
Coblence, Germany01.1999
Formation - as a foreign language secretary
International Language School Inlingua Sprachschule
Coblence, Germany01.1997
Skills
- Translation
- Community Management
- Subtitling
- Highly organised
- Efficient
- FLUENT IN FRENCH/ ENGLISH
- Proofreading
- Time management abilities
- Reading Comprehension
- Cultural understanding
- Translate documents
- Language proficiency
- Localization research
- Excellent communication skills
- Attention to detail
- Time management
- Problem solving
- Trilingual
- Dynamic
- Reliable
- SEO management
Hobbies and Interests
- Literature
- Arts
- Travelling
Languages
- German (native language)
- French (business fluent)
- English (fluent)
Languages
German
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Timeline
Freelance Translator
Freelance Translator
07.2018 - Current
Customer Service/ Translator
Spartoo
08.2010 - 05.2018
Service Relation Membership/ Translator
vente-privee.com
10.2008 - 08.2010
Administrative Secretary
Pixmania
03.2005 - 09.2007
Freelance Translator
Freelance Translator
01.2003 - 01.2006
Degree - translation/interpretation of technical documents and general texts
University of Applied Sciences
Abitur (A levels) - general qualification for university entrance
Commercial College
Formation - as a foreign language secretary
International Language School Inlingua Sprachschule
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