Cheker LOUSSAIEF

Helping individuals to:

• create their own businesses in France.
• opening professional bank account.
• declaring incomes.

Answer bank customer questions via phone and email.

Review and explain account charges .

Assist customer with replacing lost or stolen cards.

Onboarding new customers.

KYC/KYB checks.

• Customer adviser for Apple online store french speaking market customers and SALT Mobile SA.

• Completed tasks: Management of biometric access, key management, consumable stock management and supplies, providers accompaniment during interventions, ensure physical and telephone reception of visitors and staff, ensure the follow-up of the display, follow the evolution of the manpower, manage entry badges, manage supplies orders, take care of the management of personnel transport, ensure a good follow-up of the cleaning of the premises, daily follow-up maintenance and maintenance tasks via the HELP-DESK portal, organization of visits, party and events, creation and follow-up of the dashboards.

• Technical assistance of Orange Internet and broadband customers.

• Manage the activity and animation of the store, manage the financial aspects of the store, manage warehouse activity and inventory turnover, define and implement the point of sale sales policy, manage the staff, supervise and animate the team.

• Establishment of an ERP JD-EDWARDS integrated database management system, training of the final users.