Charbel ABBOUD

Qare, a marketplace that connects patients to doctors, is a French Tech 120 scale-up, part of HealthHero (a pan european leader in digital healthcare services).

• Spearheaded end-to-end product discovery and delivery for new business development initiatives, encompassing both B2B partnerships and B2C products.
• Achieved a remarkable 25% increase in repeat rate during Q1 2023 by successfully launching an "availability alert" tool tailored for mental health professionals.
• Pioneered the development of a triage questionnaire for mental health patients on Qare, with the objective of boosting booking conversion rates by an ambitious 38% by the end of 2023.
• Significantly contributed to Qare's growth by attracting 1000 new patients through the introduction of a specialized Healthcare pathway for obese and overweight individuals.
• Demonstrated business acumen by delivering a Mental Health API product to a prominent UK insurance firm, generating revenue of $150K and positively impacting the lives of 10,000 individuals throughout 2022.

• Provided guidance and supervision to a team of three junior consultants throughout various projects for clients spanning from product strategy and discovery phases to successful product launch and delivery, ensuring seamless execution throughout the entire product lifecycle
• Promoted product management best practices for clients by incorporating user research, precise problem scoping, and tailored agile delivery methods
• Enhanced the user experience of a bill management application, involving extensive collaboration with over 1000 financial partners and internal stakeholders, resulting in a notable 10-point increase in NPS (Net Promoter Score).
• Successfully launched a security web app for a leading French bank, delivering essential features such as authentication and encryption, impacting the security requirements of 10,000 employees.
• Introduced a streamlined UX workflow for an IT support tool, successfully driving a 7% reduction in support costs throughout 2021.
• Led the development of a comprehensive Green Tech roadmap and conducted a benchmark analysis of sustainable solutions for a prominent French bank, resulting in a targeted reduction of their carbon footprint by an impressive 30%.

• Developed a high-performing stock portfolio by leveraging alternative data sources, resulting in an impressive alpha of 2. This involved conducting comprehensive research, processing and analyzing data, carefully selecting stocks, and iteratively refining solutions for optimal performance.