Chandana Panchumarthi
Technical Support Lead/.Net Developer
Conflans-Saint-Honorine
Profil professionnel
Technical support Lead / .Net Developer with 9.5 years of experience in banking and financial services, combining hands-on development expertise with strong business analysis and stakeholder management skills. Experienced in building and maintaining web and system applications using C#/.NET and SQL, while also gathering requirements, defining user stories, and supporting UAT. Skilled in issue investigation, performance tuning, and process optimization. Worked in regulated environments, collaborating with cross-functional teams across multiple locations using Agile methodologies and CI/CD pipelines.
Vue d'ensemble
11
11
years of professional experience
5
5
years of post-secondary education
Expérience
Technical Support Lead/ .Net Developer
BNP Paribas CIB
Paris
09.2022 - 11.2025
- Led problem review meetings with developers, QA, architects, and business users to define permanent fix plans and prevent repetitive failures.
- Performed deep-dive root cause analysis (RCA) for recurring production issues across .NET/C# services and SQL-heavy components.
- Developed and maintained enterprise-grade web applications using .net C#, directly supporting performance-critical financial systems impacting over 50MEuros in daily transactions.
- Acted as a Problem Analyst for critical liquidity and PnL systems supporting €50M+ daily transactions.
- Built and optimized CI/CD pipelines using TeamCity and GitHub Actions, decreasing deployment time by 70% and increasing deployment frequency from bi-weekly to daily.
- Led SQL performance tuning, resulting in a 50% reduction in query latency and a 30% improvement in system responsiveness, enhancing user satisfaction.
- Prepared high-quality RCA documents, impact analyses, and corrective action plans for senior management.
- Mentored 10+ L2 support; designed onboarding programs reducing ramp-up time by 50%.
- Risk and PNL. Project - ENKI. ENKI is a GECD main tool to manage liquidity, extended to LCR computation(Liquidity coverage Ratio). Derivation of the P&L chain(positions,pricing). connection to CIB official referentials(CRDS,Sereno,RMPM..)
Software Engineer-Full stack Developer/Technical Support L3
Capgemini
Luxembourg Europe, Hyderabad
01.2015 - 08.2021
- Supported production environments handling ~100K+ daily fund transactions, maintaining system uptime above 99.98% and meeting SLA targets consistently.
- Developed and deployed software components in vb.net, javascript in alignment with enterprise architecture and compliance guidelines.
- Collaborated across EU and APAC teams to coordinate system-level deployments and troubleshoot live issues, reducing average resolution time by 35%.
- Created and maintained 10+ technical documentation for development and regulatory needs.
- Acquired deep expertise in Capital Markets and Funds Industry, contributing to the stability of a mission-critical financial platform managing billions in asset flows daily.
- Euroclear. Project - Fund settle. Euroclear FundSettle system connects international and domestic wealth managers, institutional investors, platforms, transfer agents, custodians and fund managers in a single global infrastructure.
Formation
Master of Science - Computer Science (Software Engineering)
EPITA (École pour l'informatique et les techniques avancées)
Paris 09.2021 - 08.2022
Bachelor of Technology - Electronics and Communication Engineering
MITS (Madhira Institute of Technology and Sciences)
India 09.2010 - 09.2014
Compétences
- C#
- Java
- Jira
- AWS
- JavaScript
- React
- JUnit
- NUnit
- SQL
- Linux
- Servicenow
- Jenkins
- Git
- TFS
- Docker
- PGSQL
- Rest
- IntelliJ
- Visual Studio
- Teamcity
- Nexus
- Sonar Qube
- Spring Boot
- Spring
- Maven
Langues
English
Débutant
Chronologie
Technical Support Lead/ .Net Developer
BNP Paribas CIB
09.2022 - 11.2025
Master of Science - Computer Science (Software Engineering)
EPITA (École pour l'informatique et les techniques avancées)
09.2021 - 08.2022
Software Engineer-Full stack Developer/Technical Support L3
Capgemini
01.2015 - 08.2021
Bachelor of Technology - Electronics and Communication Engineering
MITS (Madhira Institute of Technology and Sciences)
09.2010 - 09.2014