Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Informations complémentaires
LANGUAGES
Chronologie
Generic
Catalina MOISE

Catalina MOISE

Head of Sales and Customer Care IVD
Gradignan

Profil professionnel

Senior commercial leader with extensive experience in Sales Management, Business Development and Customer Care in IVD sector. Proven track-record in driving revenue growth, leading multi-functional teams, developing international markets and optimizing customer experience. Strategic mindset, operational excellence and ability to align teams around ambitious commercial goals.

Vue d'ensemble

14
14
years of professional experience

Expérience

Head of Sales & Customer Care

CellaVision RAL Diagnostics
01.2025 - Actuel

Lead the Sales, Marketing and Sales Administration departments, ensuring strategic alignment and a customer-centric approach.

- Drive revenue growth through market expansion, acquisition of new clients and strengthening of key partnerships

- Define Sales & Marketing objectives, monitor KPIs and implement corrective actions

- Oversee pricing strategy, product launches, and marketing initiatives

- Manage Sales Administration team (order processing, invoicing and logistics)

- Pilot compliance, budgeting, ESG/RSE initiatives and digital transformation

- Ensure continuous improvement and provide global reporting

Business Development Director

CellaVision RAL Diagnostics
11.2023 - 12.2024

Execute commercial strategy with responsibility for revenue, margin and market share while ensuring customer satisfaction.

- Recruit, onboard and manage a Sales team of 4

- Handle a portfolio of strategic Key Accounts, lead negotiations and open new markets

- Implement performance monitoring, supervise pricing, budgeting

- Provide market insights to guide strategic decisions

Key Account Manager

RAL Diagnostics
Bordeaux
04.2014 - 10.2023

Manage a portfolio of strategic key accounts and distributors ( >5O% of the company turnover).

- Ensure smooth execution of frame contracts through internal and external coordination

- Lead projects and provide all necessary support: be the dedicated point of contact for the customer, with a 360° view on all business aspects

- Develop business through common projects with key partners, handle product launches, regulatory affairs and compliance

- Participate in major international exhibitions: Medlab, Medica, ECCMID as well as customer events

Area Sales Manager

Biologique Recherche
Paris
02.2011 - 10.2013

Manage a portfolio of distributors across Asia, Europe and the Middle East.

- Negotiate contracts, open new accounts and participate in international exhibitions

- Ensure continued support through trainings and participation in partner seminars

- Coordinate Order to cash flow

Formation

Master’s Degree - Foreign Languages Applied to International Trade

François Rabelais University
Tours
/2008 - /2010

Master’s Degree - English Language, Literature and Civilizations

François Rabelais University
Tours
/2006 - /2007

Bachelor's Degree - 1st year - Foreign Languages (French-English)

Babes Bolyai University
Cluj-Napoca, Romania
/2003 - /2004

Compétences

    - Sales Leadership & Strategy

    - International Business Development: Key Account and Local Distribution

    - Pricing & Margin Optimization

    - Budgeting & Performance Monitoring

    - Team Management, Coaching & Recruitment

    - Process Optimization & Continuous Improvement

    - Regulatory Awareness, Quality & Compliance

    - Cross-functional Project Management

Informations complémentaires

Passion for travelling

Great interest in cooking (bakery and pastry)

Reading

LANGUAGES

Roumain
Langue maternelle
Français
Bilingue
Anglais
Bilingue
Italien
Intermédiaire
Espagnol
Intermédiaire

Chronologie

Head of Sales & Customer Care

CellaVision RAL Diagnostics
01.2025 - Actuel

Business Development Director

CellaVision RAL Diagnostics
11.2023 - 12.2024

Key Account Manager

RAL Diagnostics
04.2014 - 10.2023

Area Sales Manager

Biologique Recherche
02.2011 - 10.2013

Master’s Degree - Foreign Languages Applied to International Trade

François Rabelais University
/2008 - /2010

Master’s Degree - English Language, Literature and Civilizations

François Rabelais University
/2006 - /2007

Bachelor's Degree - 1st year - Foreign Languages (French-English)

Babes Bolyai University
/2003 - /2004
Catalina MOISEHead of Sales and Customer Care IVD