Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Caroline Mgbame

Nottingham

Summary

Dedicated support worker with ten years of experience assisting clients of all ages and vulnerable populations in diverse care settings. Committed to offering professional, emotional, and social support, I excel in providing compassionate care in a supportive living environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Healthcare Assistant

Fresh Haven Healthcare Ltd
11.2023 - Current
  • Provided Positive Behavior Support (PBS) to manage challenging behaviors with empathy and proven strategies.
  • Delivered person-centered care for individuals with autism, sensory needs, adapting communication and routines.
  • Offered mental health and emotional support,including dementia-related memory loss, agitation through active listening and de-escalation techniques.
  • Assisted clients with learning disabilities in daily living, promoting independence.
  • Safely performed manual handling, mobility support, and use of assistive equipment.
  • Delivering person-centered care for individuals with complex physical and neurological needs
  • Supported team members in delivering personal care, including washing, dressing, and supporting on general hygiene
  • Monitoring and observing patients
  • Safeguarding their physical and mental well-being
  • Promptly reporting any changes in the patient’s health
  • Administering medications, preparing meals and reporting to ensure holistic care.
  • Daily recordings and documentation of routines and activities.
  • Promoted a safe working environment by implementing regulatory standards, policies and guidelines.

Support Worker

Federal Staff Teaching Hospital
01.2021 - 10.2023
  • Supporting their mental and physical wellbeing through different activities
  • Working with other social care and health care professionals
  • Helped patients with daily living
  • Maintained clean, safe environment for disease prevention and control
  • Safeguarding of vulnerable people most especially young adults
  • Daily recordings and documentation of routines and activities.
  • Promoted a safe working environment by implementing regulatory standards, policies and guidelines.

Childcare Coordinator

Olives Early Years Learning Place
01.2015 - 12.2020
  • Compassionate child care professional skilled in building positive relationships with children and families
  • Supported the development of the children’s education, emotionally, socially, building these skills with learning through play
  • Maintain secure, hygienic environments for exceptional health and enforced safety standards
  • Participated in the overall planning of the school’s curriculum according to the government requirements
  • Head of the school project planning committee
  • Monitored and reported the progress of all planned activities, documenting risk, managing the risk and eliminated the risk when appropriate
  • Responsible for each child care plan, that included setting priorities and providing direction for school activities to support learning
  • Responsible for monitoring budgets against actual
  • Provided guidance, governance and ensuring compliance according to the schedule management plan
  • Encourage positive office communication through team work activities
  • Monitor the school database to ensure its updated accordingly Ensure strict compliance with students and staff compliance with regulations.
  • Hired, trained and supervised staff to align with vision, mission and objectives of school, adhering to guidelines and regulations.

Education

Diploma(Level 3) - Caregiving

Alison Training Institute
01.2022

Skills

  • Empathy
  • Compassionate
  • Safe patient handling
  • Good time management
  • Medication administration
  • First aid knowledge
  • Team work
  • Adaptable to new environment and change
  • Ability to communicate with all ages
  • Good communication skills at all level both verbal and written
  • Nutritional knowledge
  • Use of complex care equipment
  • Phlebotomy Training

Certification

  • CARE CERTIFICATE - FRESH HAVEN 2023
  • EPILEPSY AWARENESS - FRESH HAVEN 2023
  • CONFLICT MANAGEMENT LEVEL 2 (VTQ) - FRESH HAVEN 2023
  • ANAPHYLAXIS AWARENESS LEVEL 2 (VTQ) - FRESH HAVEN 2023
  • MEDICATIONS LEVEL 2 (VTQ) - FRESH HAVEN 2023
  • INFORMATION SECURITY CERTIFIED - FRESH HAVEN 2023
  • GENERAL DATA PROTECTION REGULATION (GDPR) CERTIFIED - FRESH HAVEN 2023
  • END OF LIFE AWARENESS - FRESH HAVEN 2023
  • COMMUNICATION IN CARE LEVEL 1 (VTQ) - FRESH HAVEN 2023
  • RISK ASSESSMENT AWARENESS CERTIFIED - FRESH HAVEN 2023
  • RIDDOR - FRESH HAVEN 2023
  • BASIC FOOD SAFETY AWARENESS CERTIFIED - FRESH HAVEN 2023
  • AUTISM AWARENESS - FRESH HAVEN 2023
  • DUTY OF CANDOUR IN CARE CERTIFIED - FRESH HAVEN 2023
  • MANUAL HANDLING CERTIFIED - FRESH HAVEN 2023
  • MENTAL CAPACITY ACT (MCA) LEVEL 2 (VTQ) - FRESH HAVEN 2023
  • DEPRIVATION OF LIBERTY SAFEGUARDS DOL LEVEL 2 (VTQ) - FRESH HAVEN 2023
  • ORAL CARE LEVEL 1 (VTQ) - FRESH HAVEN 2023
  • FIRE SAFETY AWARENESS CERTIFIED - FRESH HAVEN 2023
  • LONE WORKING CERTIFIED - FRESH HAVEN 2023
  • COMPLAINT HANDLING LEVEL 1 (VTQ) - FRESH HAVEN 2023
  • COSHH AWARENESS FOR EMPLOYEES CERTIFIED - FRESH HAVEN 2023
  • CORONAVIRUS COVID-19 - FRESH HAVEN 2023
  • RED CROSS COMPETENCY BASED STANDARD FIRST AID COURSE - NRC
  • PUBLIC HEALTH: MENTAL HEALTH AND PSYCHOSOCIAL SUPPORT - IRCC
  • CHILDCARE AND EARLY YEARS FOUNDATION STAGE (EYFS) CERTIFIED - ALISON 2022

References

Available on Request

Timeline

Healthcare Assistant

Fresh Haven Healthcare Ltd
11.2023 - Current

Support Worker

Federal Staff Teaching Hospital
01.2021 - 10.2023

Childcare Coordinator

Olives Early Years Learning Place
01.2015 - 12.2020

Diploma(Level 3) - Caregiving

Alison Training Institute

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