Carola Cornelia Alida Cox
Tournefeuille
Summary
Dynamic business development leader with extensive experience at Air France KLM, excelling in financial reporting and contract negotiation. Proven track record in optimizing processes and enhancing operational efficiency. Skilled in coaching teams to achieve performance excellence, ensuring quality assurance, and driving strategic initiatives with enthusiasm and precision.
Overview
11
11
years of professional experience
Work History
Manager Business Development & Quality - France
AIRFRANCE KLM FSSC TLS
Toulouse
07.2024 - Current
- Developed Passenger Sales and Revenue Accounting processes to optimize operational efficiency.
- Served as integral member of Financial Shared Service Centre management team in Toulouse.
- Represented ASU clients, AF and KLM, ensuring effective collaboration within Financial Shared Service Centre.
- Created monthly performance reports for senior management summarizing operational metrics.
- Ensured quality assurance and maintained internal controls for Passenger Revenue Accounting services.
- Managed contracts with revenue accounting providers to enhance outsourcing operations.
- Coordinated FSSC budget and forecasts to maintain financial stability.
- Monitored budgets and expenditures for cost-effectiveness while upholding quality standards.
- I coached, mentored, and trained my team, consisting of eleven members: Financial Controller, Project Managers, and Internal Control Specialists.
International Financial Controller - Nigeria
Air France KLM Group
Lagos
07.2023 - 06.2024
- Oversaw AF and KLM Finance Department operations in Los, Nigeria.
- Managed cash and banking activities focused on repatriation of funds.
- Directed procurement, IT, accounts payable, and accounts receivable functions.
- Developed and enforced financial policies, procedures, and internal controls.
- Established key performance indicators to track progress towards organizational goals.
- Ensured compliance with finance-related laws and regulations.
- Negotiated contracts with vendors to secure optimal terms.
- Prepared monthly, quarterly, and annual financial reports for management review.
- I coached, mentored, and trained my team, consisting of five members: Accounts Receivable, Accounts Payable, Procurement, Cash & Bank, and IT.
Pricing Manager Home-market NL
Air France KLM Group
Paris
05.2022 - 06.2023
- Developed competitive pricing strategy in collaboration with local sales teams from The Netherlands and Belgium.
- Analyzed AFKL revenues, market trends, and market share to enhance product competitiveness.
- Coordinated China Eastern Joint Venture, ensuring pricing alignment from Europe to Shanghai.
- Collaborated with Inventory in China Cluster to monitor pricing actions as necessary.
- Adjusted pricing strategy based on market trends and launched promotions through various distribution channels.
- Implemented new pricing products for BENELUX, including KLM Premium Comfort and Branded Fares.
- Optimized ROI calculator to improve financial forecasting accuracy.
Pricing Manager Ex EUR
Air France KLM Group
Paris
06.2021 - 04.2022
- Developed AFKL pricing strategy for Germany, Austria, Switzerland, and Asia.
- Analyzed competitive pricing landscape and coordinated strategies with local sales teams.
- Presented competitive changes to optimize AFKL products and enhance market positioning.
- Adapted pricing strategies in response to market trends, launching promotions and campaigns.
- Implemented new pricing products, including branded fares in AF Premium Economy.
- Optimized add-on pricing grid structure and established guidelines for Pricing Department.
- Conducted thorough analysis of competition's branded fare products to inform strategy adjustments.
- Collaborated with Budapest and Germany sales teams to ensure alignment on pricing initiatives.
Business Controller – Flight, Groundservices & Staff
KLM Cityhopper
Schiphol
11.2019 - 05.2021
- Conducted monthly and quarterly reporting, forecasting, and budgeting for Flight, Ground Services, and KLC Staff Departments.
- Participated in contract renewal negotiations with airports and ground service providers at outstations.
- Analyzed operational costs to support business functions and enhance cost awareness.
- Prepared annual accounts for KLC UK Ltd. in compliance with IFRS standards.
- Presented monthly financial statements to VP Finance and KLC management teams.
- Coordinated forecasting of cockpit and cabin FTE with Manpower Planning.
- Documented and implemented internal control policies and procedures to ensure compliance.
- Optimized utilization and implementation of new systems within Ground Services, including Airpas BI and Jira.
Business Controller – Groundservices
KLM Cityhopper
Schiphol
11.2018 - 10.2019
- Joined KLC as Business Controller for Ground Services Department, overseeing flight cost planning and control.
- Managed cost centers including cabin and cockpit salaries, air traffic control, and training services.
- Developed comprehensive financial reports to inform strategic decision-making.
Business Controller
Rosalink/ Fresh From Source (subsidiaries Dutch Flower Group)
Aalsmeer
01.2018 - 10.2018
- Managed successful integration of newly acquired company Rosalink with Sales, Finance, and Directors.
- Implemented ExactGlobe financial system to enhance operational efficiency.
- Executed Freshportal order system implementation in Nairobi, Kenya within 10 weeks.
- Responsible for reporting and forecasting on monthly and quarterly basis for Rosalink and Fresh From Source.
- Prepared and presented annual accounts for Coloring Group in Dutch GAAP format.
Business Controller
Dutch Flower Group
Capetown
03.2017 - 12.2017
- Implemented DFG standards at flower sourcing companies in Capetown, South Africa.
- Developed a logistical system for real-time stock administration and enhanced efficiency.
- Standardized financial reporting for comparability across three companies and within DFG.
- Managed cultural integration initiatives to improve operational efficiency.
- Prepared, analyzed, and presented monthly results, budgets, and forecasts.
- Created a sales dashboard to monitor performance metrics effectively.
Financial Controller (holding Level)
Dutch Flower Group
Aalsmeer
01.2015 - 02.2017
- Oversaw financial reporting for Dutch Flower Group and conducted internal audits.
- Collaborated with CFO and Group Controller during financial meetings to ensure alignment.
- Completed consolidated financial statements and annual report in compliance with Dutch GAAP.
- Implemented OECD’s transfer pricing standards including Country-by-Country Reporting.
- Finalized annual reports for real estate entities, ensuring accuracy and compliance.
- Conducted internal audits to verify tax transaction accuracy and adherence to policies.
- Prepared journal entries for shareholder transactions, mergers, and acquisitions.
- Developed and implemented comprehensive internal control policies and procedures.
Education
Master's degree (MSc) - Accountancy and Control
Amsterdam Business School At The University of Amsterdam
Amsterdam06.2016
Pre-Master's Programme - Accountancy & Controlling
Amsterdam Business School At The University Of Amsterdam
Amsterdam01.2015
Bachelor's degree (BBA) - Business Administration
Hogeschool Van Amsterdam, University of Applied Science in Amsterdam
Amsterdam07.2011
HAVO Higher General Secondary Education -
Bonhoeffer College
Castricum06.2007
Skills
- Financial reporting
- Budget management
- Contract negotiation
- Performance analysis
- Quality assurance
- Process optimization
Languages
English
Proficient (C2)
C2
Dutch
Native
Native
French
Elementary (A2)
A2
Timeline
Manager Business Development & Quality - France
AIRFRANCE KLM FSSC TLS
07.2024 - Current
International Financial Controller - Nigeria
Air France KLM Group
07.2023 - 06.2024
Pricing Manager Home-market NL
Air France KLM Group
05.2022 - 06.2023
Pricing Manager Ex EUR
Air France KLM Group
06.2021 - 04.2022
Business Controller – Flight, Groundservices & Staff
KLM Cityhopper
11.2019 - 05.2021
Business Controller – Groundservices
KLM Cityhopper
11.2018 - 10.2019
Business Controller
Rosalink/ Fresh From Source (subsidiaries Dutch Flower Group)
01.2018 - 10.2018
Business Controller
Dutch Flower Group
03.2017 - 12.2017
Financial Controller (holding Level)
Dutch Flower Group
01.2015 - 02.2017
Master's degree (MSc) - Accountancy and Control
Amsterdam Business School At The University of Amsterdam
Pre-Master's Programme - Accountancy & Controlling
Amsterdam Business School At The University Of Amsterdam
Bachelor's degree (BBA) - Business Administration
Hogeschool Van Amsterdam, University of Applied Science in Amsterdam
HAVO Higher General Secondary Education -
Bonhoeffer College
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