Carol Lambert

- Client management and regular follow-up to ensure customer loyalty.
- Commercial negotiation with clients to optimize margins while ensuring their satisfaction.
- Providing advice on dog/puppy training.
- Recommending a variety of products that meet the client's needs.

- Training sessions focused on motivation and play rather than on constraint.

- Developing a training program based on the expectations the client wishes to achieve with their dog.
- Ensuring the health and well-being of animals in care, with a focus on hygiene, organization, and the safety of the environment.
- Conducting a thorough and compassionate evaluation of the dog’s learning potential and obedience while assessing its personality and temperament.

- Achievable goals: Basic obedience, on leash and off leash commands, a bit of bite work, puppy and adult dogs, behavioral problems (leash manners, separation anxiety, reactivity, etc).

- Although I have knowledge regarding aggressively, I lack of practical experience.

- Immersion in the relationship with the animal, risk management, and city walk handling.
- Introduction to 'Dog Street'.
- Excellent written and verbal communication, both with clients and internally.
- Benefited from Miss Anne Le Gorrec’s extensive expertise in training, client relations, and business management.

- Assisted the veterinarian during consultations.
- Supervised inventory (medical equipment, medications, food products, etc.), performed stocktaking, placed and received orders, and restocked rooms.
- Monitored hospitalized animals (mainly dogs and cats): provided hygiene and feeding care, medical monitoring, and maintained their living environment.
- Assisted during surgical operations.