CAPUCINE MABIKA
Client Partnerships Manager
Tours
Summary
Experienced professional with a successful track record in international student recruitment, customer engagement, partnerships, and market development. Demonstrated exceptional results in the UK, US, and Australian education sectors, consistently surpassing targets and fostering strong relationships with global institutions and stakeholders. Specializes in driving B2B and B2C sales, as well as establishing strategic partnerships across the Middle East, Africa, and Europe.
Overview
16
16
years of professional experience
Work History
Client Partnerships Manager (France, Austria, Lux)
QS Quacquarelli Symonds Ltd
01.2022 - 10.2024
- Implemented creative marketing campaigns in collaboration with partners, resulting in increased brand awareness and customer acquisition
- Managed a diverse portfolio of partners, consistently exceeding revenue targets through strategic planning and execution
- Strengthened partnerships by identifying and addressing client needs, ensuring alignment with company objectives
- Collaborated closely with internal teams such as sales, marketing, product development to ensure seamless integration of partnership efforts within overall business strategy
- Acted as primary point of contact for partners, addressing any issues or concerns in a timely and professional manner
Senior International Market Manager, Middle East and Africa
Kaplan Pathways Australia
02.2019 - 11.2021
- Attended recruitments fairs and events across the African and Middle East Region to advise prospective students in appropriate study options including suitable course and institutions
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth
- Increased sales opportunities through strong relationship and communications with a variety of stakeholders including universities partners, educational agents, students, parents and sponsors
- Achieved sales goals and service targets by cultivating and securing new business relationships
- Boosted sales performance by training agents on effective communication strategies and product knowledge
Senior International Market Manager, Africa
Kaplan International Pathways
05.2017 - 02.2019
International Market Manager, Francophone Africa
Kaplan International Pathways
09.2015 - 05.2017
Academic Coordinator
CAPA International Education
01.2014 - 08.2015
Controller of Customer Services
Robert Half International
06.2013 - 09.2013
Front Desk Supervisor
American University
11.2012 - 02.2013
Summer Program Event Coordinator
The American School in Switzerland
06.2011 - 08.2012
Community Service Assistant Coordinator
Liberty University
08.2009 - 12.2011
Assistant Store Manager
Puma North America Inc
08.2008 - 08.2009
Education
MBA - Business Administration/ Human Resources
Liberty University
Virginia, USA06-2011
Bachelor of Science - Business And Sports Management
Liberty University
Virginia, USA06-2008
Skills
Fluent in French and English
Public Speaking
Brand awareness
Partnership development
Pipeline development
Partner proposal development
Customer service
Problem-solving
Sales strategy
Negotiation and conflict resolution
Marketing management
Business development
Additional Work Experience
Senior International Market Manager, Africa (Promoted)- Kaplan, London (May 2017 - February 2019)
International Market Manager, Francophone Africa -Kaplan, London (May 2015 - May 2017)
Academic Coordinator CAPA International Education- London (Jan 2014 - Aug 2015)
Controller of Customer Services Robert Half International - London (Jun 2013 - Sep 2013)
Front Desk Supervisor American University - Washington, D.C (Jun 2013 - Sep 2013)
Summer Program Event Coordinator The American School in Switzerland - Lugano, Switzerland (Jun 2011 - Aug 2012)
Community Service Assistant Coordinator Liberty University - Lynchburg, VA (Aug 2009 - Dec 2011)
Assistant Store Manager - Puma North America Inc - Leesburg, VA (Aug 2008 - Aug 2009)
Timeline
Client Partnerships Manager (France, Austria, Lux)
QS Quacquarelli Symonds Ltd
01.2022 - 10.2024
Senior International Market Manager, Middle East and Africa
Kaplan Pathways Australia
02.2019 - 11.2021
Senior International Market Manager, Africa
Kaplan International Pathways
05.2017 - 02.2019
International Market Manager, Francophone Africa
Kaplan International Pathways
09.2015 - 05.2017
Academic Coordinator
CAPA International Education
01.2014 - 08.2015
Controller of Customer Services
Robert Half International
06.2013 - 09.2013
Front Desk Supervisor
American University
11.2012 - 02.2013
Summer Program Event Coordinator
The American School in Switzerland
06.2011 - 08.2012
Community Service Assistant Coordinator
Liberty University
08.2009 - 12.2011
Assistant Store Manager
Puma North America Inc
08.2008 - 08.2009
MBA - Business Administration/ Human Resources
Liberty University
Bachelor of Science - Business And Sports Management
Liberty University
Similar Profiles
Grace HohGrace Hoh
Senior Student Enrolment Advisor at QS Quacquarelli SymondsSenior Student Enrolment Advisor at QS Quacquarelli Symonds
JAYANT SAGARJAYANT SAGAR
Admissions Assessment Officer at QS Quacquarelli Symonds Pvt LtdAdmissions Assessment Officer at QS Quacquarelli Symonds Pvt Ltd
Abhishek ChakrabortyAbhishek Chakraborty
Senior Student Enrollment Advisor at QS Quacquarelli Symonds India Pvt LtdSenior Student Enrollment Advisor at QS Quacquarelli Symonds India Pvt Ltd