Camille Berenger
Summary
Creative and achievement-oriented candidate with expertise in strategic planning and marketing techniques. Passionate about driving brand awareness and product performance. Excellent attention to detail and strong analytical skills. Proficient in developing and overseeing projects with focus on quality and efficiency.
Overview
4
4
years of professional experience
Work History
Customer Relations & Sales Ambassador
Rituals Cosmetics
02.2023 - 03.2024
- Assisted customers with post-sales support by addressing concerns or issues promptly, ensuring a positive experience that led to future referrals.
- Used customer insights to develop innovative sales techniques to increase sales.
- Managed peak ambassadors hired for the Christmas season through coaching corners, assistance with cases and quality reviews.
Marketing & Communications Officer
45-8 ENERGY
09.2021 - 09.2022
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Coordinated high-impact events to raise public awareness of the organization''s mission and initiatives.
- Led corporate social responsibility initiatives, increasing community involvement, and positive brand association.
Marketing Coordinator
Societe Generale
04.2021 - 08.2021
- Enhanced brand visibility by implementing targeted marketing campaigns for 53 bank branches.
- Created visually engaging marketing materials to support product launches, promotions and partnership offers.
- Collaborated with cross-functional teams and external partners to organize an event gathering 400 people.
Project Manager Assistant
45-8 ENERGY
01.2020 - 06.2020
- Developed a marketing strategy and a customer relations management tool linked to the sale of an innovative gas sensor.
- Planned, designed, and budgeted an Enterprise Resource Planning (ERP) implementation project.
Education
Master's Degree - Marketing And Product Development
IAE Metz School of Management
09.2022
Bachelor's Degree - International Business Management
EM Strasbourg
08.2020
Skills
- Graphic design: Canva, Adobe Illustrator
- Project management: Trello, Asana, GanttProject, Microsoft Office suite
- Content management: Wordpress
- CRM: Salesforce
- Marketing and sales techniques
- Product management
- Event planning
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Customer Relations & Sales Ambassador
Rituals Cosmetics
02.2023 - 03.2024
Marketing & Communications Officer
45-8 ENERGY
09.2021 - 09.2022
Marketing Coordinator
Societe Generale
04.2021 - 08.2021
Project Manager Assistant
45-8 ENERGY
01.2020 - 06.2020
Master's Degree - Marketing And Product Development
IAE Metz School of Management
Bachelor's Degree - International Business Management
EM Strasbourg
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