Brittany Jones
Columbus,OH
Summary
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
13
13
years of professional experience
Work History
Bartender/server
Chumley's
Columbus, OH
11.2015 - 06.2016
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Apprentice
Chipotle
Various Ohio locations
03.2012 - 08.2015
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Developed and maintained positive working relationships with others to reach business goals.
- Strong Interpersonal Skills
- Efficiently Resolved Problems
- Employee Training Program
Partner
Starbucks
Columbus, OH
11.2016 - Current
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Server/ Host
Marriott
Columbus, OH
07.2015 - Current
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Effectively listened to, understood and clarified guest concerns and issues.
- Time Management Skills
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Education
Associate of Arts - Anthropology
Columbus State Community College
Current
Skills
- Organized and efficient server
- Quick problem solver
- Thrives in fast-paced environment
- High energy
- Committed team player
- Strong work ethic
Timeline
Partner
Starbucks
11.2016 - Current
Bartender/server
Chumley's
11.2015 - 06.2016
Server/ Host
Marriott
07.2015 - Current
Apprentice
Chipotle
03.2012 - 08.2015
Associate of Arts - Anthropology
Columbus State Community College
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