Summary
Overview
Work History
Education
Skills
Timeline
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Brigitta Kaszás

Brigitta Kaszás

Tourism

Summary

I am an attentive individual with superior cleaning skills thanks to 3 years in hospitality sector. Also reliable and dedicated with physical stamina to stand for long periods. I am fluent in English and available to work nights, weekends and holidays. That is why my communication is effective with co-workers and customers. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I demonstrate willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Housekeeping and Laundry Attendant

Croisieurope
08.2021 - 05.2024
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.

Call Center Representative

Callcom
05.2020 - 08.2021
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Factory Worker

MealTrade
06.2019 - 04.2020
  • Loaded and unloaded raw materials, ensuring timely delivery for production needs.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.

Education

High School Diploma -

Medgyessy Ferenc Gimnázium
Debrecen
04.2001 -

Skills

Guest Service and Support

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Timeline

Housekeeping and Laundry Attendant

Croisieurope
08.2021 - 05.2024

Call Center Representative

Callcom
05.2020 - 08.2021

Factory Worker

MealTrade
06.2019 - 04.2020

High School Diploma -

Medgyessy Ferenc Gimnázium
04.2001 -

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Brigitta KaszásTourism