Botshelo KK Baloyi
Paris
Summary
A young but driven bilingual Front Desk Agent and Legal Assistant with 4 years of experience within the administrative, legal and hospitality business . As a recently certified paralegal, I am highly trained in assisting attorneys, clients and customers through various scenarios. I have worked on multiple congressional campaigns in various countries and can work well in high pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Records Paralegal
Thompson Hine LLP
06.2024 - Current
- Company Overview: (Remote)
- Assist in transitioning all the firms physical documents into digital format
- Ensure case files are properly prepped, scanned stored systematically and confidentially
- Quality control large volumes of files to ensure documents are kept in a legible state
- (Remote)
Front Desk Agent
Renaissance Hotel Marriott
01.2024 - Current
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception
- Handled guest complaints professionally, calmly working towards a satisfactory resolution while maintaining the hotel's reputation for exceptional service
- Encouraged customer to become apart of the Marriott Bonvoy family and contributed to almost new 200 new member subscriptions during my tenure
- Managed phone lines effectively, directing calls to appropriate departments and taking detailed messages when necessary
Paralegal Assistant
Varnavas Law Firm 1978
07.2023 - 12.2023
- Conducted comprehensive interviews with clients and witnesses, gathering essential information for case preparation
- Ensured compliance with court deadlines by maintaining an organized calendar system for attorneys and staff
- Worked to translate complex case proceedings with English clients, whilst supporting attorneys with trial preparations and proactively updating attorneys on changes in laws or regulations relevant to ongoing cases
Campaign Coordinator
Congress Elect Venessa Enoch
05.2022 - 07.2023
- Managed candidate's social media accounts and used marketing strategies to create brand recognition
- Worked on multiple events that required budgeting, fundraising, planning, and hosting
- Implemented social media marketing campaigns targeting younger voters, driving sales growth and voter loyalty
Guest Services Expert
Marriott Marquis
11.2021 - 08.2022
- Maintained effective communication between front desk staff and other hotel departments, facilitating smooth operations throughout the property
- Collaborated with housekeeping staff to ensure rooms were prepared efficiently and met high-quality standards
- Assisted in the coordination of events and functions held at the property, ensuring seamless execution and positive experiences for all attendees
Real Estate Assistant
Coldwell Banker
02.2021 - 10.2021
- Assisted Real Estate Agents with scheduling tours, staging homes, and coordinating events
- Managed phone lines, booking appointments, and filling documents for agents
- Worked closely with clients to maintain communication lines during transactions
Education
BBA - International Business
Paris School of Business
06.2025
Associate of Arts - International Relations And Affairs
American College of Greece
05.2024
Bachelor of Arts - Political Science And International Law
Howard University
Washington, DC05.2022
Skills
- Legal Research
- Litigation Support
- Legal writing
- Administrative support
- Multi-line telephone operation
- Document Scanning
- Settlement statements preparation
- Real Estate Transactions Experience
- Calendar Management
- Client Communication
Websites
Languages
Setswana
Bilingual or Proficient (C2)
French
Elementary (A2)
Certification
- Paralegal Certification, Atlanta Metropolitan College, 05/01/24
- Marketing Certification, Howard University, 05/01/23
Timeline
Records Paralegal
Thompson Hine LLP
06.2024 - Current
Front Desk Agent
Renaissance Hotel Marriott
01.2024 - Current
Paralegal Assistant
Varnavas Law Firm 1978
07.2023 - 12.2023
Campaign Coordinator
Congress Elect Venessa Enoch
05.2022 - 07.2023
Guest Services Expert
Marriott Marquis
11.2021 - 08.2022
Real Estate Assistant
Coldwell Banker
02.2021 - 10.2021
Associate of Arts - International Relations And Affairs
American College of Greece
Bachelor of Arts - Political Science And International Law
Howard University
- Paralegal Certification, Atlanta Metropolitan College, 05/01/24
- Marketing Certification, Howard University, 05/01/23
BBA - International Business
Paris School of Business
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