Biljana BEAUME STAPAR
MENTON
Summary
Experienced in administrative management, logistical coordination, and client relations. Seeking new challenges to leverage organizational skills and project management expertise to support a dynamic academic team and contribute to its success.
Overview
19
19
years of professional experience
Work History
Tourist Product Sales Manager
Menton Riviera and Merveilles Community Tourist Office
Menton
03.2023 - Current
- Tourism Product Development: Creation of tailored offers with market analysis and pricing for optimal profitability.
- Administrative and Contract Management: Drafting agreements, managing documents, and overseeing billing.
- Logistical Coordination: Planning and coordinating tourist activities to ensure smooth execution.
- Client and Supplier Relations: Anticipating client needs, ensuring satisfaction, and fostering supplier partnerships.
- Marketing Materials: Designing brochures and catalogs to attract and retain clients.
- Pricing Strategy: Developing competitive pricing based on market analysis.
- Project Management: Coordinating product launches, managing deadlines and budgets.
- Adaptability and Independence: Handling diverse tasks with precision and organization.
Retail Manager, Tourist Information Center Shop
Menton, Riviera and Merveilles Community Tourist Office
Menton
01.2019 - 03.2023
- Inventory and Supply Management: Overseeing stock levels to ensure availability during peak seasons.
- Product Database Updates: Managing product data in WeLogin, verifying prices and descriptions.
- Supplier Relations and Negotiations: Selecting products, managing supplier relations, and negotiating prices.
- Quote and Billing Oversight: Tracking quotes and billing for accurate financial management.
- Budget Control: Monitoring expenses, managing budgets, and preparing projections.
- Staff Recruitment and Management: Hiring and training seasonal staff.
- Sales Team Leadership: Training and supervising the team to ensure excellent customer service and maximize sales.
Tourisme Advisor
Menton Tourist Office
Menton
01.2016 - 01.2019
- Visitor Assistance: Welcomed local and international visitors with tailored guidance.
- Display & Documentation: Arranged displays, translated materials for multilingual access.
- Group Bookings: Organized group logistics, handled quotes and billing.
- Delegation & Tour Reception: Welcomed international groups with personalized follow-up.
- Excursion Coordination: Managed and led tourist excursions.
Sales Assistant, Children’s Shoe Store | Deux Pied
Deux Pieds Deux Mains
Clermont-Ferrand
01.2014 - 01.2016
- Inventory Management: Ensured stock availability during peak seasons.
- Product Database: Updated and verified product data in WeLogin.
- Supplier Relations: Managed product selection, supplier contacts, and negotiations.
- Billing & Quotes: Monitored financial accuracy in quotes and billing.
- Budget Oversight: Controlled expenses and prepared projections.
- Staff Management: Recruited and trained seasonal staff.
- Sales Team Support: Led training to enhance customer service and sales.
Private Tutoring
Adults and Children
01.2008 - 01.2014
- Private Tutoring in English and French: In-home tutoring for academic support, catch-up, and advanced learning.
- Teaching Serbian Traditional Dance: Private lessons in traditional Serbian dance.
- Childcare: Babysitting for several families.
- Au Pair: Caring for three children in a host family.
Receptioniste
Villa Antivari
01.2006 - 01.2011
Education
Master's Degree - | French As A Foreign Language
Blaise Pascal University
Clermont-Ferrand05-2016
Bachelor's Degree - French As A Foreign Language
Blaise Pascal University
Clermont-Ferrand05-2015
Bachelor's Degree - French Language And Literature
University of Novi Sad
Serbia05-2010
High School Diploma -
Nursing School of Pozarevac
Pozarevac, Serbia06-2004
Skills
- Administrative Process Management
- Office Software (Excel, Word, PowerPoint, Canva, WeLogin, Digitick, Regiondo, Apidae, Avizi, Roadbook)
- Filing and Archiving Methods
- Document Drafting
- Project Monitoring
- Training and Team Management
- Event Organization
- Attention to Detail and Autonomy
- Team building
Additional Information
- Reading (Dostoyevsky, Orwell, Kipling)
- Passion for Rowing and Cycling
- Painting (Byzantine Art, Landscapes)
- Piano
Languages
Serbian
First Language
English
Advanced (C1)
C1
French
Proficient (C2)
C2
Russian
Beginner (A1)
A1
Italian
Intermediate (B1)
B1
Timeline
Tourist Product Sales Manager
Menton Riviera and Merveilles Community Tourist Office
03.2023 - Current
Retail Manager, Tourist Information Center Shop
Menton, Riviera and Merveilles Community Tourist Office
01.2019 - 03.2023
Tourisme Advisor
Menton Tourist Office
01.2016 - 01.2019
Sales Assistant, Children’s Shoe Store | Deux Pied
Deux Pieds Deux Mains
01.2014 - 01.2016
Private Tutoring
Adults and Children
01.2008 - 01.2014
Receptioniste
Villa Antivari
01.2006 - 01.2011
Master's Degree - | French As A Foreign Language
Blaise Pascal University
Bachelor's Degree - French As A Foreign Language
Blaise Pascal University
Bachelor's Degree - French Language And Literature
University of Novi Sad
High School Diploma -
Nursing School of Pozarevac
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