Hi, I’m
Bilal Nizar
ASSOCIATE BUSINESS DEVELOPMENT & TEAM OPERATIONS
Paris
Summary
Driven and results-oriented professional with a strong foundation in business development and hands-on team operations. With experience as a Business Development Executive and a Team Member, I have developed a unique blend of strategic thinking and operational expertise. My strengths lie in identifying growth opportunities, fostering collaborative team environments, and delivering exceptional customer experiences. As I take the next step in my career, I am eager to leverage my skills in a management role, where I can lead teams, drive business growth, and contribute to organizational success. Ability to multitask and handle priorities in a fast-paced environment, coupled with attention to detail, has consistently ensured successful project outcomes.
Overview
7
years of professional experience
5
Languages
Work History
Mc Donald's
Crew Team Member
12.2024 - Current
Job overview
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Five Guys
Team Member
10.2023 - 12.2024
Job overview
- Consistently provided outstanding customer service, leading to positive feedback and repeat business.
- Assisted shift supervisors in coordinating team efforts during peak hours, contributing to efficient operations and high team morale.
- Developed strong communication skills, effectively resolving customer concerns and fostering a cooperative team environment.
- Collaborated with team members to efficiently manage peak hours, resulting in reduced wait times and increased customer satisfaction.
Business Development Executive
08.2019 - 03.2023
Job overview
- Provided comprehensive course-related information and guidance to students.
- Conducted in-person and telephonic consultations with students and their parents to understand their requirements and offer customized solutions.
- Achieved and surpassed daily, weekly and monthly sales targets.
- Utilized customer relationship management (CRM) and sales automation tools to generate sales and produce accurate and timely reports.
- Conducted market research to identify trends, opportunities, and potential threats.
- Developed and maintained relationships with key stakeholders, such as educational institutions and other relevant organizations.
Plaza Premium Lounge
Customer Service Executive
01.2018 - 06.2018
Job overview
- During my internship, I gained hands-on experience in managing guest services and daily lounge operations in a fast-paced, high-demand environment.
- My responsibilities included overseeing guest check-ins, ensuring service quality, and coordinating with cross-functional teams to deliver seamless customer experiences.
- I contributed to staff scheduling, addressed guest feedback, and supported operational efficiency through process improvements.
- This role honed my skills in team collaboration, problem-solving, and maintaining high standards of service delivery, preparing me for management roles in operations, HR, or administration.
Education
College de ParisParis
Global MBA
University Overview
The Global MBA program equipped me with a comprehensive understanding of business management, with a focus on leadership, operations, human resources, and strategic decision-making. The curriculum covered organizational behavior, business strategy, operations management, human resource management, and global business trends. Through real-world case studies, collaborative projects, and leadership development workshops, I gained valuable skills in problem-solving, team management, and process optimization. The program also emphasized effective communication, cross-cultural collaboration, and leveraging technology to enhance business operations and administrative functions.
Bharathiar UniversityIndia
Bachelor of Business Administration
University Overview
The BBA program provided a strong foundation in business management principles, with a focus on operations, human resources, marketing, and financial management. The curriculum emphasized analytical thinking, leadership development, and strategic planning. Key areas of study included organizational behavior, business communication, project management, and entrepreneurship. The program also offered practical exposure through case studies, group projects, and presentations, equipping me with the skills to contribute effectively to HR, operations, and administrative roles.
Milad-e-Sheriff Higher
Higher Secondary Certificate
Lords Public School
Higher Secondary Certificate
Bharat Aviation Academy
Advanced Diploma in Airline and Tourism Management
Diploma in Hospitality and Tourism
Skills
Customer Relationship Management
Interests
Reading Business and Leadership Books
Traveling and Exploring Cultures
Problem-Solving Puzzles or Strategy Games
Personal Information
- Date of Birth: 05/21/98
- Nationality: INDIAN
- Marital Status: Single
- Visa Status: Post-Study Work Visa
Internship
Customer Service Executive, Plaza Premium Lounge, Delhi, India, 01/01/18, 06/30/18, Gained hands-on experience in managing guest services and daily lounge operations in a fast-paced, high-demand environment., Oversaw guest check-ins, ensuring service quality, and coordinated with cross-functional teams to deliver seamless customer experiences., Contributed to staff scheduling, addressed guest feedback, and supported operational efficiency through process improvements., Honed skills in team collaboration, problem-solving, and maintaining high standards of service delivery.
Timeline
Crew Team Member
Mc Donald's
12.2024 - Current
Team Member
Five Guys
10.2023 - 12.2024
Business Development Executive
08.2019 - 03.2023
Customer Service Executive
Plaza Premium Lounge
01.2018 - 06.2018
College de Paris
Global MBA
04.2024
Bharathiar University
Bachelor of Business Administration
04.2019
Milad-e-Sheriff Higher
Higher Secondary Certificate
04.2016
Lords Public School
Higher Secondary Certificate
04.2014
Bharat Aviation Academy
Advanced Diploma in Airline and Tourism Management
05.2018
Diploma in Hospitality and Tourism
05.2017
Similar Profiles
Brenda ClementeBrenda Clemente
Kitchen at MC DONALD'SKitchen at MC DONALD'S
Harsh YuvarajHarsh Yuvaraj
Crew Member at Mc Donald'sCrew Member at Mc Donald's
Danilson Jorge Gonçalves AndradeDanilson Jorge Gonçalves Andrade
Gestionnaire adjoint at MC Donald'sGestionnaire adjoint at MC Donald's
Niclette Ntena NdekoliNiclette Ntena Ndekoli
Vendeuse at nozVendeuse at noz
Olivier PatinoOlivier Patino
Gestionnaire de projet immobilier at A mon compteGestionnaire de projet immobilier at A mon compte