Bhargav PATHAKOTA
Paris
Summary
A results-oriented Salesforce Administrator with 3plus years of experience in using effective SF solutions to drive sales growth and boost client requirements. Specializes in project implementation and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Administrator
ACL Gestion
Paris
11.2022 - Current
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Managed Salesforce requests/issues for 200 Salesforce total end users
- Received, responded to, and quickly resolved customer issues or complaints, resulting in increased client satisfaction.
- Maintained documents by managing files following established procedures.
- Devised reports and visualizations to present requested data in a sleek format.
Salesforce Administrator
Sysnatura Enterprise Intelligence
Bangalore
02.2018 - 04.2020
- Created user groups and configured workflows and assignment rules to enable proper routing of leads to marketing members.
- Executed role hierarchies, shared rules, and recorded level permissions to provide shared access among different users.
- Deployed custom tabs, validation rules, and auto-response rules for automating the business.
- Utilized Dataloader to import data from Excel sheets into leads, accounts, and contacts.
- Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
Education
MBA - International Business Management
European Business School
09.2022
Bachelor of Arts - Accounting And Finance
Osmania University
Hyderabad04.2017
Skills
- JIRA
- Data Loader
- Flows
- Zendesk
- Visual Studio/GIT
- MS Office
- CRM (ZOHO)
- Agile Methodology
- Problem-Solving
- Quick learning
Languages
English
Proficient
C2
Hindi
Proficient
C2
French
Beginner
A1
Telugu
Proficient
C2
Certification
- Salesforce Administrator and Appbuilder License - 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
YOUR LIFE YOUR RESPONSIBILITY
FATHER
Timeline
Salesforce Administrator
ACL Gestion
11.2022 - Current
Salesforce Administrator
Sysnatura Enterprise Intelligence
02.2018 - 04.2020
MBA - International Business Management
European Business School
Bachelor of Arts - Accounting And Finance
Osmania University
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