Bettina Pelletier
Thionville,France
Summary
Dedicated cabin crew professional with experience in ensuring passenger safety and delivering exceptional in-flight service. Skilled in managing emergency situations and enhancing customer satisfaction. Aiming to leverage aviation training and interpersonal skills to transition into a pilot role.
Overview
6
6
years of professional experience
Work history
Cabin Crew
Luxair Luxembourg Airlines
Luxembourg
2023.09 - Current
- Teamwork
- Ensured safety regulations compliance for passenger security.
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
Cabin Crew
Vueling Airlines
Orly, France
2021.12 - 2023.09
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Safety onboard.
Receptionist
Best Western, Saint-Louis Hotel
Vincennes, France
2020.09 - 2021.09
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Kept buffet well-stocked with fresh food to maintain guest satisfaction.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
Additional crew
Twinjet
Lyon, France
2020.02 - 2020.03
- Snacks service.
- Resolved customer complaints quickly.
Education
Diploma of Higher Education - STAV
Nature & Living High Scool
Somme Vesle 9 2015 - 8 2018
Bachelor of luxury lifestyle - Luxury
International school TUNON
Paris, France 9 2018 - 8 2021
Skills
- Excellent presentation
- Cabin Crew Attestation (CCA)
- Adaptation Capacity
- Proactive attitude
- Skilled in conflict resolution
- Multilingual communication
Personal Information
Additional Information
- Travelling the world.
- Dancing & Horse Riding.
- French Savoir faire.
Langues
French
Native
Anglais
Advanced
Espagnol
Upper intermediate
Allemand
Elementary
Luxembourgeois
Elementary
Italian
Elementary
Timeline
Cabin Crew
Luxair Luxembourg Airlines
2023.09 - Current
Cabin Crew
Vueling Airlines
2021.12 - 2023.09
Receptionist
Best Western, Saint-Louis Hotel
2020.09 - 2021.09
Additional crew
Twinjet
2020.02 - 2020.03
Diploma of Higher Education - STAV
Nature & Living High Scool
9 2015 - 8 2018
Bachelor of luxury lifestyle - Luxury
International school TUNON
9 2018 - 8 2021