BEATRICE BARATTE

• Training period for phone prospection in medical and school administrations for a sophrologist. 50 calls / day.

• Training period : physical prospection for properties estimate calculations and physical restitutions.

Sales order processing for overseas shipments. Coordination with supply, production, quality department, key account manager and accounting.

1rst level contact to answer customer needs and provide product information, quality claim treatment and answers to worldwide customers. Follow up of product development with R&D team and Quality. Creation of customer survey and results presentation. Sales coordination with subsidiaries.

Order processing of overseas purchase orders A to Z. Claim treatment in field of magnetic card / film industry. Organisation / participation to trade-shows in Paris.

Creation of Customer satisfaction enquiries and results presentation to CEO.

Order processing for overseas shipment. Export documentation with LC.

Samples shipments. Coordination with key accounts, logistics, supply and accounting departments.

Sales order processing for German and DACH customers. Participation to trade shows with key accounts.

Claim treatment for subcontracted partners. Norms follow-up.