Interested in cultural fields, especially history and art
Bastien Caillaud
Tourist Guide
Saint Léger sous Cholet
Summary
As a first-year BTS Tourism student, I am passionate about the travel industry and eager to gain practical experience in a professional environment. Motivated and adaptable, I am dedicated to learning and contributing to the success of the team. My positive attitude and enthusiasm for customer satisfaction drive me to perform at my best in every task.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Self-service Employee
LECLERQ
2024.01 - 2024.07
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Production Agent
MCD
2023.07 - 2023.07
- Maintained organized work area by cleaning and removing hazards.
- Collaborated with cross-functional teams to resolve production issues and improve overall output.
- Created promotional materials to increase visibility and attract larger market share.
Trainee
RICHOU
2022.04 - 2022.05
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Collaborated with team members to constantly improve the quality of services offered to clients.
- Resolved customer complaints promptly, maintaining high levels of client satisfaction and loyalty.
Education
BTS - Tourisme
La Providence
Cholet 2001.04 -
Bachelor's Degree - Général
Sainte Marie
Cholet 2022.01 - 2023.07
Skills
- Applied proficiency in Microsoft Office (Word, Excel, PowerPoint) to create professional reports, presentations, and spreadsheets
- Provided excellent customer service by actively listening to clients' needs and resolving issues promptly, enhancing overall customer satisfaction
- Collaborated effectively with team members to achieve shared goals and ensure smooth workflow
- Maintained a positive attitude, even in challenging situations, contributing to a motivated and energetic team atmosphere
Interests
Intrigued by the different cultures of the world, I embarked on many different journeys
Timeline
Self-service Employee
LECLERQ
2024.01 - 2024.07
Production Agent
MCD
2023.07 - 2023.07
Trainee
RICHOU
2022.04 - 2022.05
Bachelor's Degree - Général
Sainte Marie
2022.01 - 2023.07
BTS - Tourisme
La Providence
2001.04 -