Basheer Al Kurdi

Retail Operations

• Strategic Leadership:
• Develop and execute retail strategies aligned with overall business objectives and financial goals.
• Conduct market research and competitive analysis to identify growth opportunities and address challenges.
• Define and implement KPIs to track store performance and measure success.
• Develop and implement sales and marketing plans to drive customer traffic and increase revenue.
• Store Operations Management:
• Oversee the day-to-day operations of all 35 stores, ensuring consistent execution of brand standards and operational procedures.
• Monitor and analyze (KPIs) such as sales, foot traffic, conversion rates, customer satisfaction, employee productivity, and inventory turnover.
• Identify and implement operational improvements to enhance efficiency, profitability, and the customer experience.
• Ensure compliance with all relevant regulations, company policies, and safety standards.
• Customer Experience:
• Drive initiatives to enhance the customer experience across all touchpoints, including in-store interactions, online channels, and customer service.
• Foster a customer-centric culture within the retail team.
• Implement strategies to increase customer loyalty and repeat business.
• Team Leadership & Development:
• Recruit, hire, train, and develop a high-performing team of store managers and retail staff.
• Foster a positive and inclusive work environment that encourages employee engagement, motivation, and professional growth.
• Provide ongoing coaching, mentorship, and performance feedback to store managers.
• Loss Prevention:
• Implement and monitor loss prevention programs to minimize shrinkage and protect company assets.

Real Estate

• Real Estate Strategy:
• Lead all real estate activities, including site selection, lease negotiations, and property management.
• Conduct market research and site analysis to identify and evaluate potential store locations.
• Develop and implement a long-term real estate strategy that supports business growth and profitability.
• Lease Management:
• Negotiate and manage lease agreements, ensuring favorable terms and conditions.
• Oversee landlord relationships and resolve any lease-related issues.
• Property Management:
• Oversee store construction, renovations, and maintenance.
• Ensure compliance with all relevant real estate regulations, building codes, and safety standards.
• Manage property taxes, insurance, and other related expenses.

Supply Chain & Logistics

• Inventory Management:
• Collaborate with the central supply chain team to optimize inventory levels across all stores, minimizing stockouts and overstock situations.
• Implement inventory control systems and procedures to ensure accurate inventory records and minimize shrinkage.
• Procurement:
• Oversee the procurement process for all store-related materials and supplies, ensuring timely delivery and cost-effectiveness.
• Logistics & Distribution:
• Manage the efficient and timely flow of goods from the distribution center to stores, ensuring minimal disruptions to operations.
• Supply Chain Optimization:
• Continuously analyze and improve the supply chain process to enhance efficiency, reduce costs, and improve overall service levels.

Financial Management

• Budget Management:
• Prepare and manage the retail budget, including forecasting sales, controlling expenses, and maximizing profitability.
• Monitor and control expenses to ensure operational efficiency and profitability.
• Financial Analysis:
• Analyze financial performance, identify trends, and make data-driven decisions to improve business results.
• Prepare regular financial reports and presentations for senior management.

• Overseeing stores by managing sales and operations, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising stock level control, and loss prevention
• Contributes to the administrative assessment of the Shop Managers
• Oversee the sales performance (actual sales vs
• Weekly targets, previous years, and projections)
• Direct the opening of new stores by ensuring the availability of needed resources (staff, merchandise, logistics)
• Monitor the scheduling of all types of leaves for managerial and non-managerial staff
• Monitor competitors' new openings and street locations opportunities