Balsamo Hanae
Summary
Dynamic and self-motivated professional with a strong work ethic, proven adaptability, and exceptional customer service skills honed at Biocoop - Au P'tit Bio. Successfully enhanced customer satisfaction and store productivity through effective collaboration and issue resolution, while maintaining a clean and organized environment. Reliable team player committed to fostering positive relationships.
With background in high-demand environments, developed strong organizational and problem-solving skills. Proven ability to work efficiently under pressure and adapt to changing demands. Looking to transition into new field, ready to leverage transferrable skills for impactful contributions.
Overview
5
5
years of professional experience
Work History
Seasonal Worker
Biocoop - Au P'tit Bio
07.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Employee
Biocoop - Au P'tit Bio
08.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Volunteer
Festi Bye- Bye
03.2023 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Encouraged community gardening efforts to promote sustainable living.
- Amplified non-profit reach by managing social media campaigns.
- Increased cultural awareness with organization of multicultural festivals.
- Raised awareness about environmental issues through educational workshops.
Intern
Chuuutes
10.2019 - 11.2019
- Maintain customer service and sewing orders
- Assist the stylist in her daily tasks
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Contributed to positive work environment by actively participating in team-building activities.
- Increase store productivity by 25%.
Education
Bachelor - English And Korean
La Rochelle University
La Rochelle, France06-2026
High School Diploma -
Guez De Balzac High Scool
Angoulême, France06-2023
Skills
- Quick learner
- Dependable and hardworking
- Physical stamina
- Team collaboration
- Adaptability and flexibility
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Issue resolution
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Korean
Intermediate (B1)
Timeline
Seasonal Worker
Biocoop - Au P'tit Bio
07.2024 - 08.2024
Employee
Biocoop - Au P'tit Bio
08.2023 - 08.2023
Volunteer
Festi Bye- Bye
03.2023 - 07.2023
Intern
Chuuutes
10.2019 - 11.2019
Bachelor - English And Korean
La Rochelle University
High School Diploma -
Guez De Balzac High Scool
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