Summary
Overview
Work History
Education
Skills
Certifications And Technical Projects
Timeline
Generic
Baggiyam Shanmugam

Baggiyam Shanmugam

Paris

Summary

A versatile IT professional with 6.9 years of experience in Quality Assurance (QA), Software Testing, and Test Management, primarily in the Retail and Consumer Goods domain. Skilled in Software Testing Life Cycle, test planning, functional and automation testing, API validation, and Agile Scrum practices. Recently expanded into full stack web development through Ironhack, gaining hands-on experience with JavaScript programming language, React, Node.js, and MongoDB. A collaborative team player focused on delivering high-quality, reliable solutions. Actively seeking growth-oriented opportunities in Paris, France.

Overview

7
7
years of professional experience

Work History

FullStack QA Engineer

Virtuo
Paris
03.2023 - 02.2024
  • Performed detailed requirement analysis and ensured the testability of requirements by reviewing functional specifications and design documents, identifying gaps, ambiguities, and edge cases to mitigate risks early in the software development lifecycle.
  • Designed comprehensive test strategies aligned with functional and non-functional requirements, ensuring full test coverage for web and mobile.
  • Executed manual and automated test cases across various devices, browsers, and platforms (iOS/Android), contributing to high-quality product releases with minimal production bugs.
  • Conducted mobile application testing using real devices and simulators, with hands-on experience in Firebase for backend validation, analytics, and crash monitoring.
  • Prepared test estimations and automation test plans to support effective project planning and sprint forecasting; independently managed and supported two Agile squads.
  • Developed and maintained Agile functional test cases and regression test suites based on evolving requirements and user stories for each sprint/release.
  • Participated actively in Agile rituals including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring alignment across product and engineering teams.
  • Collaborated directly with end-users, interacted with R&D teams and product stakeholders, gathering feedback and converting business needs into actionable testing tasks and improvement suggestions.
  • Identified and reported bugs in Jira, performed in-depth log analysis and root cause investigation, and coordinated with developers to ensure timely issue resolution.
  • Executed thorough functional testing, regression testing, anomaly management, and API testing, ensuring application stability and adherence to acceptance criteria.
  • Generated and delivered daily, weekly, and monthly QA status reports, tracking KPIs, blockers, defect trends, and test execution metrics.
  • Provided detailed and constructive product feedback, several of which were adopted by the development team and reflected in live product improvements.

IT Analyst (Quality Assurance)

TATA Consultancy Services Limited
Chennai
09.2021 - 04.2022
  • Preparation of Test Plan and Test Estimation.
  • Preparation of Agile Functional Test Cases based on the new change request for each release.
  • Execution of test cases, tracking the results.
  • Experienced in E2E Agile Methodologies.
  • Production monitoring. Reporting the Bugs in qTest.
  • Preparation of Traceability matrix.
  • Analyzing and designing Test Scenarios and Functional Test Cases.
  • Execution of Automation test scripts and reporting Test Results to the Client and Team.
  • Reporting Daily Status Report and Monthly Status Report to the Team to ensure the better communications.
  • Preparation of Test summary reports and Preparation of Release Notes and Sharing to the Client and Team.

Programmer Analyst (Quality Engineering & Assurance)

Cognizant Technology Private Limited
Chennai
07.2016 - 09.2021
  • Designed and executed automation frameworks, reducing manual testing efforts by 30%.
  • Conducted cross-browser testing and AEM website validation for a major cosmetics brand.
  • Performed SAP Hybris testing for an e-commerce marketplace, ensuring seamless integrations.
  • Led multiple QA projects, testing sessions and managed junior QA for retail, e-commerce and supply chain clients.

Education

Bachelor of Mathematics -

Bharathidasan University
Tiruchirappalli, India
01.2016

Skills

Testing & QA:

E-commerce Testing, Website Testing, API Testing using Postman, Mobile Application Testing, AEM Testing, JDA WMS Testing, SAP Hybris Testing, Selenium Automation Testing, Functional & Regression Testing

Defect and Test Management Tools:

HP ALM Quality Center, Jira, qTest Manager, TestRail

Agile and Project Management:

Scrum, Test Strategy, Test Planning, and Defect Management

Domain expertise:

Retail and consumer goods, e-commerce, warehouse management, mobility and transportation, digital platforms

Programming and Development:

JavaScript, React, Nodejs, Expressjs, HTML, CSS, SQL, MongoDB

Languages:

English (fluent), Tamil (native), French (basic)

Certifications And Technical Projects

  • Full Stack Web Development Bootcamp, 2025, Paris, France, Built responsive full-stack applications using React, Node.js, and MongoDB.
  • Wildlife Watcher, Web app for tracking and exploring wildlife sightings. Built with React & Node.js. Features: real-time updates, interactive maps, and community-driven content., wildlife-watcher.netlify.app/animalList
  • Reel Times, Movie discovery and review app with search, detail views, and user-submitted reviews. Built with React, Node.js, Express, and MongoDB, using real-time APIs and auth., reel-times.netlify.app

Timeline

FullStack QA Engineer

Virtuo
03.2023 - 02.2024

IT Analyst (Quality Assurance)

TATA Consultancy Services Limited
09.2021 - 04.2022

Programmer Analyst (Quality Engineering & Assurance)

Cognizant Technology Private Limited
07.2016 - 09.2021

Bachelor of Mathematics -

Bharathidasan University
Baggiyam Shanmugam