AXELLE OZOU

In the context of the Roland Garros and Alpine Paris Major Tournaments:

• Provided information and assisted players within the wellness areas.
• Managed reservations and the use of the wellness facilities.
• Monitored player feedback in order to improve customer experience.

• Provided arrival and departure ground services to athletes and officials.
• Facilitated cooperation between Paris 2024 operational departments.
• Served as primary point of contact for external stakeholders in CDG airport.
• Coordinated, trained and deployed volunteers across Roissy CDG Airport.

In the context of the French and Belgian Presidencies of the Council of the EU:

• Acted as key liaison for organising ministries and their protocol units throughout all phases of the Presidencies.
• Contributed to operational readiness in preparatory meetings and site inspections.
• Took part in recruitment, training, and on-site coordination of up to 50 liaison officers per event.

• Responsible for enforcing compliance with aviation safety and security regulations.
• Ensured passenger well-being in a multicultural environment.
• Represented the airline, its services, and its network