Axel-Elliott N'GUESSAN

• Deputy manager of team of 5 employees
• Ensure production planning and procurement of raw and packaging materials as well as customer service
• Collaborate with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Optimize inventory value
• Lead Supply Chain and Sales projects : coordinate and involve all internal and external actors implicated.
• Key User OTC (Order to Cash) contact for all SAP users and OTC community

• ERP :

- SAP R/3

Modules : SD (Sales & Distribution) , MM (Materials Management), LE (Logistics Execution), TM (Transportations Management)

- SAP APO (Advanced Planner and Optimizer)

Modules : DP (Demand Planning), SNP (Supply Network Planning), PPDS (Production Planning and Detail Scheduling)

• Managed all aspects of business relationship of "Smart Account" customer portfolio of BASF France, Performance Materials division
• Increased sales by 42%
• Monitored performance of customer portfolio
• Managed sales orders
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Gained extensive knowledge in data entry, analysis and reporting.
• Proven ability to learn quickly and adapt to new situations.
• Organized and optimized outbound logistics flows
• Implemented Digitalization and E-commerce projects that reduced order treatment time by 83%
• Resolved problems, improved operations and provided exceptional service.
• OTC Key user : Conducted tests and trainings

• ERP :

- SAP R/3

Modules : SD (Sales & Distribution) , MM (Materials Management), LE (Logistics Execution), TM (Transportations Management)

• Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution.
• Organized Import and Export Road and Sea Freight (including shipping documentation, documentary credit and customs clearance)
• Ensured Interface with 10 Logistics platforms based in Europe and Africa
• Managed warehouse stocks

• ERP : SAP Business One

• Delivered exceptional customer service to every customer (Europe, Middle East and Africa) by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
• Organized and followed up Export shipments of medical material and ensured relationship with freight forwarders
• Realized international payments (SWIFT, Documentary Credits, SBLC etc...)
• Collaborated with procurement and production departments
• Involved in continuous improvement projects, to ensure quality and efficiency of procedures