Auriane Oribe
THORIGNY SUR MARNE
Summary
Recently arrived in New Zeland, i am looking to expand my professionel experiences whilst picking up on english. I have a high work ethic and am resilient.
Coming to New Zeland is a great opportunity to meet my goals whilst embracing the authenticy of a new country whith is culture.
Overview
4
4
years of professional experience
Work History
Waitress
L'escale du village
Lognes
2024.04 - 2024.11
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions and recommended specials to increase profits.
Sales Assistant
Kenzo
Paris
2023.12 - 2024.04
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Greeted customers and provided assistance with product selection.
Assistant Manager
Jules
Serris
2021.10 - 2023.11
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Created merchandising plans based on customer buying habits and trends in the industry.
Real Estate Agent
Stephane Plaza
Chelles
2020.09 - 2021.09
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Provided guidance to clients throughout the entire buying or selling process.
Education
MBA - Management And Real Estate Business Law
Gustave Eiffel
Paris2021-07
BBA - Marketing Techniques
Gustave Eiffel
2020-07
High School Diploma -
Saint Laurent
Lagny Sur Marne2018-07
Some College (No Degree) - Interior Design
Ligne Et Formation
ParisSkills
- Vendor Management
- Soft selling
- Dining room maintenance
- Espresso machine operation
- Up-selling
- Opening and closing duties
- Excellent memory
- Friendly and outgoing
- Active listener
- Hospitality and accommodation
Languages
French
First Language
English
Elementary (A2)
A2
Spanish
Beginner
A1
Affiliations
Sport (boxing, synchronized swimming, strength training, and handball)
Exploring new challenges
Timeline
Waitress
L'escale du village
2024.04 - 2024.11
Sales Assistant
Kenzo
2023.12 - 2024.04
Assistant Manager
Jules
2021.10 - 2023.11
Real Estate Agent
Stephane Plaza
2020.09 - 2021.09
MBA - Management And Real Estate Business Law
Gustave Eiffel
BBA - Marketing Techniques
Gustave Eiffel
High School Diploma -
Saint Laurent
Some College (No Degree) - Interior Design
Ligne Et Formation